Customer reviews from ATT.com
Refurbished Excellent - Apple Watch Series 11 (GPS+Cellular) 42mm Aluminum Case with Black Sport Band - S/M - Jet Black - (2025)
Average customer rating
4.4 out of 5
4.4
(11 Reviews)
Open Ratings Snapshot
Rating breakdown 11 reviews
5 Stars
8
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
90%of customers recommend this product. 
(
9 out of 10
)
Best Buy Privacy Policy
Customer Reviews for Refurbished Excellent - Apple Watch Series 11 (GPS+Cellular) 42mm Aluminum Case with Black Sport Band - S/M - Jet Black - (2025)
Customer Rating
5 out of 5
5
New Apple Waych series11
on August 23, 2026
Posted by: Anonymous
Verified Purchase:Yes
New Apple Watch, it is amazing
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Battery
on August 2, 2026
Posted by: Kittysfx
from Oklahoma
Verified Purchase:Yes
It works but as soon as you get the watch wet swimming the battery goes straight to crap. I feel like it lasted longer before I ever got it in the water
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, August 17, 2026
We are sorry to hear that your Apple Watch Series 11 is having battery issues after being in the water. This device is built to handle swimming, so it is definitely concerning to hear that getting it wet has suddenly caused the battery life to drop so drastically. Please send us a direct message so our team can look into your device options, check your warranty, and help get this sorted out for you.

📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att

📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
It’s a yes from me
on June 11, 2026
Posted by: S Kelsey
from Bethel, CT
Verified Purchase:Yes
Love it. No buyers remorse whatsoever. Big improvement from earlier models. Very happy
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love my Apple watch!
on June 7, 2026
Posted by: butterfly510830
Verified Purchase:Yes
Exceeded expectations. I love the convenience of having access to the functionality of my phone on my wrist.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Apple Watch Series 11
on April 15, 2026
Posted by: Anonymous
from Dallas
Verified Purchase:Yes
I had a previous version (7) and did not really care for the battery life however series 11 battery life is good. Glad I took the risk and bought again.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Perfect for everyday use!
on April 4, 2026
Posted by: Carol Haataja
from Wadena, MN
Verified Purchase:Yes
I love the size and features it has. Overall a great tracker for quite literally everything.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Battery life
on March 13, 2026
Posted by: HParrish
from Wilmington, NC
Verified Purchase:Yes
Battery life about 28-30 hrs, I like wearing at night to track my sleep, it would be nice if Apple would make a battery life of 7-10 days like Garmin does they actually last longer.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Watch was not Properly attached to my account
on February 9, 2026
Posted by: Kate123098
from Boston, Ma
Verified Purchase:Yes
Terrible experience just awful
Written by a customer while visiting ATT.com
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