Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
5
Product works great
on July 11, 2026
Posted by: Rip347
[This review was collected as part of a promotion.] The watch works great for tracking your health and staying up to date with the notifications of your choosing. I do not use the AI function as it is not necessary tool for the watch to function as i need it to, but someone might like it or use it to help them if they need it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch!
on July 11, 2026
Posted by: Katastr0phic
[This review was collected as part of a promotion.] I love my Watch 8! Ive always been a huge Samsung fan. Especially their Watches. From their very first Watch to my Watch 8 now. It pairs very nicely with my S25 ultra and Galaxy Ai works flawlessly! Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great! I love my new watch so far. Super convenien
on July 10, 2026
Posted by: Deebaddest
[This review was collected as part of a promotion.] This would be my first Samsung Watch owned, and I absolutely love it super convenient, And very lightweight. I love the many features that come packed into this watch from the moment I opened it from its packaging, I already knew I was going to love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Clearly Sold A Refurbished/Defective G8 for New
on July 10, 2026
Posted by: Anna Maria
from Kamsas
Expertise:Intermediate
This Galaxy 8 watch has been a frustrating, defective disappoint from unboxing. The battery will not keep a charge, I get 5-6 hrs of use after a full charge, it will not stay connected or synced with my Samsung S23 Ultra, etc. Because of this it's near impossible to use the Health app which is what I have this watch for. The Galaxy 8 has had one issue after another and I would like to get a refund or replacement for this defective unit. I had no issues with my old Galaxy 4 watch except for the battery not lasting, but it lasted far longer than my 8! Even when I think it's chatted, connected to my phone, etc, it rarely records sleep, heart rate, not anything!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, July 10, 2026
Greetings Anna Maria,
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your insights will assist us with improving our product line while we continue to innovate. We realize how frustrating it can be to purchase a device that may not be functioning properly. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. To help resolve what you've described to be experiencing, I have shared a few resources for your review. Please feel free to contact Samsung Support afterward if you have any questions for us or if you would like further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS00090402/
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your insights will assist us with improving our product line while we continue to innovate. We realize how frustrating it can be to purchase a device that may not be functioning properly. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. To help resolve what you've described to be experiencing, I have shared a few resources for your review. Please feel free to contact Samsung Support afterward if you have any questions for us or if you would like further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS00090402/
Written by a customer while visiting Samsung US
Customer Rating
4
Love the updated Watch 8
on July 9, 2026
Posted by: MamaBear6
[This review was collected as part of a promotion.] With Galaxy AI built in, it makes things simpler. I love the size, the comfort, the customizations available. I just wish the battery lasted a little longer. I love it keeps track of pretty much my whole health!! From stress, to blood pressure monitoring, also the sleep tracking. So informative!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy Buds
on July 9, 2026
Posted by: JRloyal
[This review was collected as part of a promotion.] I have been with my Buds for a while now. Great ear buds. Love the active noise canceling feature. Love the integration with phone where I can find the Buds once I miss place them. Unfortunately, it is often. Great sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch is always on me.
on July 9, 2026
Posted by: JRloyal
[This review was collected as part of a promotion.] Love the Samsung Galaxy watch 8. So much better sensors. It's always on me... okay, not when it's charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly Recommend! Best watch by far!
on July 9, 2026
Posted by: Samsung User AM
from Maryland
Expertise:Expert
Absolutely love this watch! It's accurate with steps, and responsiveness is great. The battery lasts longer if you adjust the settings correctly. It's user friendly and so easy to set up! I've had lots of other kinds of watches and this one is by far the best! My husband has one too, and loves his as much as I love mine! We highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US