Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
3
Poor battery life
on July 24, 2026
Posted by: Heyyyitssscattt
[This review was collected as part of a promotion.] I wear my watch from 730pm - 1100am (when I'm most active). Besides my health app, I am skipping songs on the music app on the watch. The watch supposedly is a two day battery wear, but I have to recharge it after half a day. I use the charger that it came with, which is supposed to be the fast charging one, but it is not.
It is really convenient when I use Google AI to look something up without having to pull out my phone.
It is really convenient when I use Google AI to look something up without having to pull out my phone.
Value
3
Response from Samsung USBy R&R Team, July 27, 2026
Howdy Heyyyitssscattt,
Thank you for finding the opportunity to share your candor with us about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we continue to improve our product line to align with the needs of our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Feel free to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Also, keep in mind that your Galaxy Watch8 might not fast charge because of a low-power charging adapter, a third-party cable, incorrect settings, or heat buildup. Check your power block, make sure fast wireless charging is turned on in your battery settings, and use original Samsung Support accessories. To fast charge your Galaxy Watch8, please plug its original magnetic USB-C charging cable into a wall power adapter rated at least 10W to 25W (USB-PD compatible). Snap the magnetic puck to the back of the watch, aligning it properly. If you have any questions or if you would like any further assistance afterward, do not hesitate to reach out to Samsung Support. Thanks for choosing to be an integral part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the opportunity to share your candor with us about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we continue to improve our product line to align with the needs of our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Feel free to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Also, keep in mind that your Galaxy Watch8 might not fast charge because of a low-power charging adapter, a third-party cable, incorrect settings, or heat buildup. Check your power block, make sure fast wireless charging is turned on in your battery settings, and use original Samsung Support accessories. To fast charge your Galaxy Watch8, please plug its original magnetic USB-C charging cable into a wall power adapter rated at least 10W to 25W (USB-PD compatible). Snap the magnetic puck to the back of the watch, aligning it properly. If you have any questions or if you would like any further assistance afterward, do not hesitate to reach out to Samsung Support. Thanks for choosing to be an integral part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch for the Price
on July 24, 2026
Posted by: Diego0312
[This review was collected as part of a promotion.] The design looks really clean and sleek. Great weight, it feels like having nothinh on your wrist. Battery life it's okay, it lasts a couple days. The cuatomization ia varied and you can make it your own. A lot of features if you like to excercise or work out, tracka different things at once. And the new Galaxy AI helps a lot with daily activities. Overall great smartwatch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use. Easy to learn
on July 24, 2026
Posted by: Bobsamsung
[This review was collected as part of a promotion.] The Galaxy AI features on the watch work flawlessly with galaxy phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Watch 8
on July 23, 2026
Posted by: Carlos1025
[This review was collected as part of a promotion.] The Galaxy Ai is awesome and I loge this watch. I had the Watch5 Pro before and this new one is an improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch with lots of features
on July 22, 2026
Posted by: Ari8989
[This review was collected as part of a promotion.] It comes with lots of helpful features. I bought it to help me tracking my sleep, but lettle by little I've been discovering more useful features like I can raise my wrist and ask questions or answer incoming calls without reaching for my phone! I set it to remind me of getting up from my chair every working hour, to motivate me to exercise more. I can say that it has been a huge help in getting me move. All thanks to the Galaxy AI integration.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome pixels and functionality
on July 22, 2026
Posted by: Samsunggalaxyforlife
[This review was collected as part of a promotion.] Galaxy AI IS TOP NOTCH TECHNOLOGY AND THE LEADER OF COURSE LIKE ALWAYS,SO FATMR AHEAD OF EVERYONE ELSE IT IS A HANDS DOWN WINNER 🏆
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good for quick look for texts and calls
on July 20, 2026
Posted by: hjordan522
[This review was collected as part of a promotion.] I love having my watch to take a quick look to see who is trying to make contact with me. I also like that it counts steps, show stress and finds my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is amazing
on July 20, 2026
Posted by: Jackie44
[This review was collected as part of a promotion.] I use this watch everyday, especially at work. I use galaxy AI at work. It helps so much. Because I work in a dispensary and I'm constantly looking things up so it definitely comes in handy and never fails. I love it so much
Value
5
Written by a customer while visiting Samsung US