Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
2
Pretty watch but not good for measuring exercise
on August 12, 2025
Posted by: Rainie
from Seattle
Expertise:Intermediate
I love that this watch is very light-weighted, I can easily wear it to sleep. The band is also very comfortable. However, this watch doesn't record my exercise well, especially during HIIT or hot yoga when I start to sweat. Watch 7 never had this issue. My watch 8 just keep stop measuring my heart rate; thus, the calories keep increasing automatically. I took the watch out several times during exercising to wipe it dry, but it doesn't help.
Response from Samsung USBy R&R Team, August 13, 2025
Hey there Rainie,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We understand how frustrating it can be to have a device that may not be working quite like you've intended. Sweat, movement type, or specific exercise types interfere with the optical heart rate sensor on your Galaxy Watch8. Watch placement, a clean device, and proper fit can typically resolve this experience. Please take a moment to check out the resources shared below to help resolve what you have described to be experiencing with your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We understand how frustrating it can be to have a device that may not be working quite like you've intended. Sweat, movement type, or specific exercise types interfere with the optical heart rate sensor on your Galaxy Watch8. Watch placement, a clean device, and proper fit can typically resolve this experience. Please take a moment to check out the resources shared below to help resolve what you have described to be experiencing with your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US
Customer Rating
5
Feels great on wrist.
on August 12, 2025
Posted by: Chuy
from Arizona
Expertise:Intermediate
Love my new watch. Love the style. The wrist band is very comfortable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Wearable, But a Few Annoyances
on August 12, 2025
Posted by: Sblake23
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Watch 8 for a little while now, and overall, it's a solid smartwatch. The design is a big plus—it's incredibly lightweight and sits flush on my wrist, so it's comfortable to wear all day without feeling bulky. I also really like the new watch band system; it's a huge improvement and makes swapping bands a breeze.
The watch is very responsive, and I've experienced no lag or delays when navigating through apps or notifications. The battery life is decent, getting me through about 24 hours on a full charge, which is pretty standard for a smartwatch. However, I do wish it charged a bit faster.
One of the biggest downsides for me has been using Google Gemini. It's often not very responsive, and my phone usually activates first when I try to wake it on the watch. It’s a minor frustration, but one I hope can be improved in future updates.
Despite a couple of small issues, the Galaxy Watch 8 is a great device and a definite upgrade.
The watch is very responsive, and I've experienced no lag or delays when navigating through apps or notifications. The battery life is decent, getting me through about 24 hours on a full charge, which is pretty standard for a smartwatch. However, I do wish it charged a bit faster.
One of the biggest downsides for me has been using Google Gemini. It's often not very responsive, and my phone usually activates first when I try to wake it on the watch. It’s a minor frustration, but one I hope can be improved in future updates.
Despite a couple of small issues, the Galaxy Watch 8 is a great device and a definite upgrade.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new watch
on August 12, 2025
Posted by: Cwinkler
[This review was collected as part of a promotion.] Pre-ordered my 8 to supplement my 4, since I seem to have good luck with pre-ordered devices. My 8 has been working well and battery lasting for a day between charges. Like and am using the battery saving charge feature. The display and buttons seem larger than my 4. Like the new health features although unsure about some of the recommendations. Like the thinner profile and lighter weight. Have made some use of Gemini AI (Galaxy AI) and will more as time goes by. Good source for information when my phone isn't handy. Overall very happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This wat8is amazing
on August 12, 2025
Posted by: SamsungLover
[This review was collected as part of a promotion.] The sleek design of this device is certainly eye-catching and quite modern. Its features are comprehensive, offering a wide array of functionalities to enhance daily life. The user interface is intuitive, making navigation and usage a breeze for anyone. Battery life is also commendable, easily lasting throughout a full day of regular use. Overall, the watch is a solid option for those seeking a blend of style and practicality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Silver Watch
on August 12, 2025
Posted by: BusinessGirl
[This review was collected as part of a promotion.] Love this new design, have it in silver, not heavy, very friendly to used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on August 12, 2025
Posted by: Vampi71
[This review was collected as part of a promotion.] I got my new Galaxy 8 watch with Galaxy AI that I have not used yet. I love the smaller watch. Though I still wish for a smaller watch for small wrists.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 8, they just keep getting better
on August 11, 2025
Posted by: Trophyquestor
[This review was collected as part of a promotion.] Where do I begin. I thought Watch 6 and 7 were as good as it gets, boy was I wrong. My new Watch 8 44mm is just to awesome for words. This new AI version seems to know what I'm going to need before I do. It has all the features to help keep your health in check, your workouts recorded automatically and stats are always up fronr and easy to review. What else couls you ask for. I'm confident Samsung qill let us know as new inovations keep coming.
Value
5
Written by a customer while visiting Samsung US