Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6 out of 5
4.6
(3,818 Reviews)
Open Ratings Snapshot
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product. 
(
703 out of 817
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
4 out of 5
4
Happy with this watch
on September 18, 2025
Posted by: Kwest1117
[This review was collected as part of a promotion.] Very happy with this watch as a switch from a popular fitness watch. It is like having my phone on my wrist, which Im still getting used to, but is so convenient. I use it mostly for notifications and exercise and love that it motivates me to move and helps balance my sleep and activity.
I wish the battery lasted longer, I have to charge it every other day, but otherwise very happy with it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on September 18, 2025
Posted by: velvetyouth
[This review was collected as part of a promotion.] I've been using my watch for all kinds of things and now that I've learned how I actually works I'm really enjoying it thank you!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the features and how easy it is to use
on September 18, 2025
Posted by: Butterfly86
[This review was collected as part of a promotion.] Im a single mom and I work in a busy environment so when I get a msj from my kids I can see if its an emergency or not that way I know if I need to call back or wait till I'm not as busy. If I get a call and busy I can answer thru my watch if i dont have my phone next to me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Handy device by far
on September 18, 2025
Posted by: JakJak
[This review was collected as part of a promotion.] Coming from someone who never used tech watches, I have to give it to Samsung for this one. Upon receiving the watch, ive been using it everyday and it honestly comes in handy. Never thought about how much I would see myself needing it until it isn't on my wrist. From the track your sleep to being able to send texts and calls. I would recommend this device for casual everyday use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice
on September 17, 2025
Posted by: GG51
from SC
Expertise:Intermediate
Verified Purchase:Yes
Watch 8 is very good . Fast - efficient - great display - functional health metrics - nice design . Only negative is short battery life .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good watch except parental controls are awful
on September 17, 2025
Posted by: MomPants
[This review was collected as part of a promotion.] Got this to track my kid bc A) It was free with my phone plan, B) Kid-specific watches all had some drawback C) They advertised the new parental controls. "School time" shuts off games and ... maybe other things? but it doesn't shut off texting or calling, which defeats the purpose in large part. Also you can't put time limits on any apps, and you can't remove access to apps without fully deleting. All the things I was hoping for, the watch does not support. I'm hopeful it's bc parental controls are new and they're coming. But in the meantime, I'm disappointed. Aside from that it's a solid watch - will be even better if the battery will ever last longer than about a day.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 18, 2025
Aloha MomPants, Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch8. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Samsung Kids turns your Galaxy phone or tablet into a child-friendly zone, providing education and entertainment while keeping your kids safe. With Samsung Kids, you can manage app access, set time limits, and monitor usage effortlessly, creating a secure environment for your children. Available on Galaxy phones and tablets running Android 9.0 and above, Samsung Kids offers a wide range of activities, including calling specific contacts, taking photos, playing mini games, exploring music, and more. Parents can further customize the experience by adjusting settings like screen time, bedtime, and allowed content. For added convenience, Samsung Kids can be accessed directly from the Quick Setting panel. Please feel free to check out the resources shared below to help resolve what you may be experiencing with your parental controls. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung Kids on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003300/
Manage Family groups and parental controls with your Samsung Account
https://www.samsung.com/us/support/answer/ANS10002400/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Watch8 all as expected.
on September 17, 2025
Posted by: Anonymous
from Williamstown, NJ
Expertise:Expert
Verified Purchase:Yes
Excellent watch. Does all as expected and not too big on my wrist.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Waterloo mode
on September 17, 2025
Posted by: Aqplemine
from Washington, USA
Expertise:Expert
Verified Purchase:Yes
I love the water lock mode and i can play music while that is happening too!!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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