Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Average customer rating
4.6
(3,818 Reviews)
Rating breakdown 3,818 reviews
5 Stars
2,890
4 Stars
620
3 Stars
182
2 Stars
64
1 Star
62
86%of customers recommend this product.
(
703 out of
817)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)
Customer Rating
2
Blue screen then stopped working
on September 28, 2026
Posted by: Galaxy1
[This review was collected as part of a promotion.] I chose to get the watch for working out. It was convenient and a great tool to have. I charged it daily using the charger it came with. However, one day while getting ready to put it on, the watch face illuminated blue with digital lines running down the middle. It turned off and I could not turn it back on regardless of how long I charged it.
Value
2
Response from Samsung USBy R&R Team, September 29, 2026
Greetings Galaxy1,
Thank you for finding the time to share your sentiments with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the watch screen appears pixelated, flickers, or there are horizontal lines running across it, inspect the watch screen for physical damage. If the watch is not damaged, try restarting it. However, it may be necessary to check for software updates and uninstall apps, including watch faces from the watch. Please take a moment to review the resources provided below to help you resolve what you have been experiencing with your device. Let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Perform a reset on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003368/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Thank you for finding the time to share your sentiments with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the watch screen appears pixelated, flickers, or there are horizontal lines running across it, inspect the watch screen for physical damage. If the watch is not damaged, try restarting it. However, it may be necessary to check for software updates and uninstall apps, including watch faces from the watch. Please take a moment to review the resources provided below to help you resolve what you have been experiencing with your device. Let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Perform a reset on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003368/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung watch 8
on September 28, 2026
Posted by: Panda13
[This review was collected as part of a promotion.] This watch is a bit heavy and doesn't carry much data. I like how i can custom the screen and multiple pictures and cycle through but it has a lot of issues and glitches often.
Value
3
Response from Samsung USBy R&R Team, September 29, 2026
Salutations Panda13,
Thanks for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to improve our product line to better align with your needs. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. It would be our pleasure to further assist you with whatever you may be experiencing with your Galaxy Watch8 but without having more information available regarding what you may be occurring and without being able to ask you any follow up questions to probe further, we recommend reaching out to Samsung Support for further assistance with troubleshooting your device. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to improve our product line to better align with your needs. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. It would be our pleasure to further assist you with whatever you may be experiencing with your Galaxy Watch8 but without having more information available regarding what you may be occurring and without being able to ask you any follow up questions to probe further, we recommend reaching out to Samsung Support for further assistance with troubleshooting your device. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Love My New Watch 8
on September 28, 2026
Posted by: Andyvand
[This review was collected as part of a promotion.] I chose to upgrade my watch from an older FE version so I could use all the new fitness features. I have been working on my health and being more active. Having the built-in tracker was great, but I was missing the extra features like vascular load, HRV, etc. Tracking both has helped me have energy for the first time in what feels like forever. I am amazed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very useful to keep track of steps
on September 28, 2026
Posted by: Galaxy25
[This review was collected as part of a promotion.] I chose the Galaxy Watch 8 because it’s super cute and convenient, especially for work. I rely on it throughout the day to run quick timers and keep track of my steps whenever my phone isn't on me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch
on September 28, 2026
Posted by: Watchgirl
[This review was collected as part of a promotion.] I love my watch and how I am able to keep up with my stuff when I can't have my phone. I especially like the sleep score. What I dont like is the battery does not last.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch cellular function is great without a phone.
on September 28, 2026
Posted by: Willi2
[This review was collected as part of a promotion.] The watch has exceeded my expectations and particularly like not having to carry a phone everywhere. Hralth/workout feature are great also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love with my watch
on September 28, 2026
Posted by: Watch8
[This review was collected as part of a promotion.] I love my watch. I chose the watch 8 because it was the smallest and most comfortable for me. I also chose it because of the blood pressure option available for health reasons. But the one thing I use the most is the find my phone...lol. I highly recommend this watch. I hate going without it when it needs to be charged.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I choose the Galaxy Watch 8!
on September 28, 2026
Posted by: Marcelomz
[This review was collected as part of a promotion.] I choose the Galaxy Watch 8 because it just nails the sweet spot between looking sharp and actually keeping up with my day. I choose the Galaxy Watch 8 because the BioActive sensor tech is crazy accurate for dialing in sleep, workouts, and that daily Energy Score, but the real kicker is how seamless it fits into everyday life. I choose the Galaxy Watch 8 because the screen is vibrant even under blinding sunlight, navigating tiles feels buttery smooth, and the battery finally holds up without constantly stressing over the charger. Plus, having Gemini and Google Play right on my wrist means I can breeze through quick tasks, tap to pay, and handle notifications without being glued to my phone. It just works, looks clean, and makes staying on track effortless.
Value
5
Written by a customer while visiting Samsung US