Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(18,269 Reviews)
Rating breakdown 18,269 reviews
5 Stars
15,954
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
107 out of
169)
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
A massive leap in AI and Photography
on March 10, 2026
Posted by: Love2ball14
[This review was collected as part of a promotion.] If you care about mobile photography, the S26 Ultra is the gold standard. The new sensor captures stunning images, but the video quality is what really blew me away this year—the clarity and stabilization are top-tier.
What makes this phone a "daily driver" for me, though, is Galaxy AI. I use the live translation features constantly for work and errands, and it works so seamlessly that it feels like magic. It’s genuinely helpful for my everyday life rather than just being a gimmick. Highly recommend if you want the best of the best!
What makes this phone a "daily driver" for me, though, is Galaxy AI. I use the live translation features constantly for work and errands, and it works so seamlessly that it feels like magic. It’s genuinely helpful for my everyday life rather than just being a gimmick. Highly recommend if you want the best of the best!
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hello there Love2ball14, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are so pleased with the camera of your device, and that you are capturing amazing photos and videos every day. We also love hearing that this device is helping you take care of so many daily tasks, and that you would recommend this device to others in your life. We have shared a link to the Samsung Support Team for your convenience if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on March 10, 2026
Posted by: SamsungSnob4life
[This review was collected as part of a promotion.] Setup of my new Galaxy device has been so easy and seamless. The battery life has been amazing.
The new features have worked great so far and I'm excited to test out the privacy display next week while traveling (I have only used it minimally at home so far).
Galaxy AI photo editing has been phenomenal and I'm excited to try the live translation feature next week as well.
Overall, very excited for the upgrade!
The new features have worked great so far and I'm excited to test out the privacy display next week while traveling (I have only used it minimally at home so far).
Galaxy AI photo editing has been phenomenal and I'm excited to try the live translation feature next week as well.
Overall, very excited for the upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra Is a beast
on March 10, 2026
Posted by: Bek2026
[This review was collected as part of a promotion.] The Samsung S26 Ultra is honestly a beast of a phone. It’s super smooth, fast, and just feels solid all around. The camera is the real star here, though. The photos come out crazy sharp, the colors pop, and even low‑light shots look like they were taken on a professional camera. If you like taking pics, this phone makes it almost too easy.
The privacy features is another big win. Samsung really nailed it
If I had to point out one thing that could be better, it’s the look of the text messages. The messaging app works fine, but the design feels a little outdated compared to how premium the rest of the phone feels. A cleaner, more modern look would make the whole experience even better.
Overall, the S26 Ultra is a powerhouse with an amazing camera and great privacy features. Just give the messaging interface a glow‑up and it’d be close to perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone!!
on March 10, 2026
Posted by: Pinhead117
[This review was collected as part of a promotion.] I just received the new S26 Ultra and I'm so excited with the features and amazing performance of this model! It's Beautiful, FAST and works so well. Battery performance is great and Fast Charging with MagSafe works amazingly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving this s26 ultra!
on March 10, 2026
Posted by: 2itchypalms
[This review was collected as part of a promotion.] Loving this new Galaxy AI part of the phone. Samsung user for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am surprised at how light it is and its axy text
on March 10, 2026
Posted by: Yiye1980
[This review was collected as part of a promotion.] I'm going to leave my review about my latest Samsung Galaxy S26 Ultra purchase. It was a very easy purchase, received on time, and the service was excellent. I recommend using the Samsung Shop app. I'm delighted.
For the past couple of years, I've been buying cell phones for either my wife or myself, and I've never had any problems with deliveries. In fact, swapping phones is super easy and straightforward. I have the S25 Ultra, and yesterday I received my wife's S26 Ultra—a magnificent phone. Thank you, Samsung, for always innovating technology.
For the past couple of years, I've been buying cell phones for either my wife or myself, and I've never had any problems with deliveries. In fact, swapping phones is super easy and straightforward. I have the S25 Ultra, and yesterday I received my wife's S26 Ultra—a magnificent phone. Thank you, Samsung, for always innovating technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy S26 Ultra 512GB
on March 10, 2026
Posted by: Love26phone
[This review was collected as part of a promotion.] I have only had the phone for a day so far but I love how fast and easy it was to set up and transfer data. The Galaxy AI seems to be great so far. Sound is great for music and watching a show or youtube. I will have to send another review after having the phone for a couple of months. The only negative is the price is higher compared to other brand-name phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Truly 'Agentic'—The smartest phone I've owned.
on March 10, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] The transition to 'Agentic AI' is noticeable. I’ve found myself using the integrated AI (Bixby/Perplexity) for almost all my queries because it actually understands the context of what I'm doing. It saves me so much time by automating the little things.
The hardware is top-tier, but the software is what wins. Also, the social validation is real—everybody praises the photos I take. The new AI-powered ISP handles skin tones and textures so well that even basic snapshots look like professional headshots. It’s the first time a phone’s AI feels like a helpful partner rather than just a gimmick."
The hardware is top-tier, but the software is what wins. Also, the social validation is real—everybody praises the photos I take. The new AI-powered ISP handles skin tones and textures so well that even basic snapshots look like professional headshots. It’s the first time a phone’s AI feels like a helpful partner rather than just a gimmick."
Value
5
Written by a customer while visiting Samsung US