Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,272 Reviews)
Open Ratings Snapshot
Rating breakdown 18,272 reviews
5 Stars
15,957
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
New features
on March 11, 2026
Posted by: Qwerty23
[This review was collected as part of a promotion.] I really like the new privacy screen feature. It's very convenient to have it built into the phone and I like that there's an option to make it stronger. I also like a lot of the ui updates.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone it's Samsung duh
on March 11, 2026
Posted by: AntB360
[This review was collected as part of a promotion.] Love the feel of the phone the shape difference from previous models, I love the built in privacy screen super cool feature love the blue color it comes in Ai is very helpful with almost anything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is so much faster than any I've had.
on March 11, 2026
Posted by: GalaxyGotMe18
[This review was collected as part of a promotion.] This galaxy 26 ultra has me blown away so far. I've just started using "bixby" my galaxy AI to pull up my calender and add appointments, so much more efficient.I'm learning you can use bixby to change settings on your device or even guide you threw any process u are not sure of. Just say" bixby how do I do this"? Or "Bixby add an appointment to my calender",and bam shows ya the way. This phone was a definite upgrade. The camera has improved also, way more clear and steady at 100× zoom.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Galaxy S26 Ultra
on March 11, 2026
Posted by: Danyuman
[This review was collected as part of a promotion.] Love the new S26 Ultra. It feels good in my hands, not quite as clunky as my S24 that I traded in. Loads programs quickly and everything is smooth. Screen Privacy is on point, nice job Samsung! Learning my way around galaxy AI, so far I've done some basic picture changes with it and I like what I see! Camera software is great, I really like the Expert RAW tools, just getting started there. Only small issue I have is losing the bluetooth on the pen for remote pic snapping, but all of the other features more than compensate for that loss - I can set a timer. Nice work!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on March 11, 2026
Posted by: Elymay
[This review was collected as part of a promotion.] I just received my new phone on Monday and I loved how easy it was to transfer everything over from my old phone. I have yet to use the AI features but can't wait to see what it's like and how it can edit photos.
So far this has been the best phone design that Samsung has come up with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Surprises
on March 11, 2026
Posted by: Memoria
[This review was collected as part of a promotion.] For years, I always trusted that Samsung devices have features that are hidden and even bloggers don't talk about them. This time, Samsung didn't fail me again. Samsung AI is growing so big that mind is blown continuously. Among the hundreds of videos posted about S26, they mostly talked about privacy screen because they didn't understand Samsung AI. In fact, compared to Samsung AI, privacy screen is nothing. Did they even mention Samsung AI Glance? No video mentioned it AT ALL.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seamless Performance with Galaxy AI
on March 11, 2026
Posted by: QuietStorm
[This review was collected as part of a promotion.] I’ve been using my Galaxy S26 Ultra daily, and the Galaxy AI features have completely transformed how I use my device. Whether I’m streaming movies, playing games, or managing work tasks, the AI-driven enhancements make everything faster and more intuitive.
I love how Galaxy AI automatically optimizes performance and battery life based on my usage patterns. The camera integration is incredible too! AI suggestions help me capture professional-looking photos and videos effortlessly.
For productivity, the device keeps me organized, and multitasking is smoother than ever. Overall, the combination of powerful hardware and smart Galaxy AI features makes this device a game-changer in my daily routine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone as always. I love it!
on March 11, 2026
Posted by: Yoyitzu4
[This review was collected as part of a promotion.] It's a new great experience it makes everything easier and faster!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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