Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(18,262 Reviews)
Rating breakdown 18,262 reviews
5 Stars
15,948
4 Stars
1,838
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
107 out of
169)
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
A premium futureproof device
on October 18, 2026
Posted by: HelloHalo
[This review was collected as part of a promotion.] I chose this product because it offered an abundance of updates for future use. Its camera was also another reason I decided to get this phone over others: having an array this vast is excellent for photography and video. The specs are amazing and I feel like this phone can handle anything especially with the 16GB 1TB model. Aside from the viewing angles being slightly worse compared to previous Samsung flagships, the privacy display is still the cherry on top. The S Pen is still here which works wonderfully for illustrations; overall this phone is a premium piece of hardware and potentially the last of its kind. Let's see where Samsung will take it next year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another great phone!
on October 18, 2026
Posted by: CBall78
[This review was collected as part of a promotion.] At first, I was hesitant about getting a new phone because I loved my Note 20 Ultra so much! Now, I'm so glad that I chose to upgrade to the S26 Ultra. This phone has everything that I enjoyed before, such as the S pen, the edge tab, etc. It also has a superior camera and while I'm not the biggest A.I. fan, the way that A.I. is incorporated into the phone makes it useful and helpful. I've been able to get work done in the go, clear emails, and scroll social media.
Overall, I can see myself being just as loyal to S series going forward as I was to the Note series.
Overall, I can see myself being just as loyal to S series going forward as I was to the Note series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful addition to a busy life
on October 18, 2026
Posted by: Kittyfistpumps
[This review was collected as part of a promotion.] I chose this phone for many reasons. I love the Samsung ecosystem. New features. Help me manage my health better. As far as practically scheduling alerts features, I also like that. The now briefings summarizes, so I don't have to deep dive into all apps. When I want simple information
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone case
on October 18, 2026
Posted by: Jen36248
[This review was collected as part of a promotion.] I got the new s twenty six ultra phone and I chose to get the new phone case. I love it. It's beautiful, i've dropped it a couple times and it's actually protected my phone quite well. I actually also got a glass protector so I chose to get that as well. I've got many compliments on it too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful S series
on October 18, 2026
Posted by: KINGReact
[This review was collected as part of a promotion.] So "I chose" this phone for the simple fact of the camera and bigger screen. Absolutely love the screen size. Way easier to play my games. Screen resolution is great. Being able to watch in 4k is a game changer. But the camera.. wow! 200mp..amazing. I wouldn't switch this phone for any reason.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Still lacks performance
on October 18, 2026
Posted by: Manafest
from Florida
This phone can be great, but I hate when it's released year after year with so many bugs. Typing is horrible, I can't press play on videos, and the overall phone is glitchy. I want my s25 ultra back.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, October 19, 2026
Hi Manafest, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how distressing it can be when your device is not functioning as intended or expected, and we would love nothing more than to assist you. We have shared links to resources to help you with the display responsiveness and processing of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the S26 ultra
on October 18, 2026
Posted by: Lovelyshopper8
[This review was collected as part of a promotion.] I chose the S26 ultra for it's elegant design is easy to use. The pictures look so real and vivid. The quality of the videos are impressive and so real. I love to gaming in the S26 it feels like I am right there in the game. It has great storage capacity for all my pictures, videos and documents. The pencil is great for taking notes and drawing. The sound is great. I love everything about it how it looks and most importantly how it works and all its features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the 26 ultra cause I love the new updates
on October 17, 2026
Posted by: DANY95
[This review was collected as part of a promotion.] I chose 26 ultra I love the new updates the new corner chape the new screen pivicy and I always pick Samsung in every electronic haha..Just love it
Value
5
Written by a customer while visiting Samsung US