Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,288 Reviews)
Open Ratings Snapshot
Rating breakdown 18,288 reviews
5 Stars
15,970
4 Stars
1,840
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Great update
on March 20, 2026
Posted by: Jayroc
[This review was collected as part of a promotion.] I like the new features and camrea is amazing. Hopefully the next model face recognition software is better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New galaxy AI
on March 20, 2026
Posted by: Chim78
[This review was collected as part of a promotion.] The way samsung just make the galaxy AI powers the device is just amazing. The new privacy display is unbelievable. I've always used privacy screen protectors but this is just different, being able to de/activate privacy whenever I want to is just another level. In love with my new device. Will enjoy it till the new s27 series come
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on March 20, 2026
Posted by: 21march
[This review was collected as part of a promotion.] I use my device as my personal device, it worth the price, wonderful camera, battery last all day and the fast charging is a plus.
The galaxy AI simplify everything, edit photos, answer questions fast.
Happy with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect BUT
on March 20, 2026
Posted by: GEMA
Excellent battery life I love that we leave the square corners behind. I love my new S26, the super sharp camera has excellent quality in my photos BUT Samsung has to be aimed at all types of audiences, from those who use their S Pen for notes and aerial inputs to users who only enjoy taking pictures with our s Pen button. It was a big disappointment not to have this feature would return to my S24 Ultra just because of that SAMSUNG function. Please return that function to us so many users asking us since the s25 to leave it behind because of the s25. Something that your users enjoy something else a little uncomfortable personally in the design of the camera!!!! For protruding and making the phone flat completely so difficult, increasing the risk of breaking the camera because everything hit will be aimed primarily at your camera but hey... here's what it is.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Faster, clearer, better camera
on March 20, 2026
Posted by: NMProf
[This review was collected as part of a promotion.] I just upgraded from the S23+ to the S26 Ultra and I am impressed. Love the built- in privacy mode (I used to use a screen protector for that), the stylus, and the general processing speed and innovations on this model. The immediate translation/ interpretation mode using Galaxy AI is fun. I am very happy with this purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Side Grade
on March 20, 2026
Posted by: Itrtimetodie
[This review was collected as part of a promotion.] S22 ultra to S26 ultra. This phone was a side grade from the s22 Ultra....which is sad considering they are 4 generations apart. You trade a Bluetooth s pen for pixellated privacy. It appears the battery life is comparable as well as similar screen and camera perks to the casual user. Power users that want to delve into the minutiae of settings may find more value. For casual users I recommend getting the phone if you have good incentives and your old phone battery is degrading. I didn't use the Galaxy AI features in the s22 and don't plan to in the s26 but I'll reserve judgement for now.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on March 20, 2026
Posted by: Rreggio
[This review was collected as part of a promotion.] I'm upgrading from an S23 Ultra to S26 Ultra and I can't be any happier. It is lighter and with cool features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on March 20, 2026
Posted by: GoldenEagle
[This review was collected as part of a promotion.] Upgrades from the S23 ultra, so far nice performance. Have not really tried the Galaxy AI yet, but will so.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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