Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(18,267 Reviews)
Rating breakdown 18,267 reviews
5 Stars
15,952
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
107 out of
169)
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
3
Nice features but poor connectivity
on September 28, 2026
Posted by: Motodad10
[This review was collected as part of a promotion.] The phone is decent but has worse connectivity than the s22 I traded in. It says it has 5g with a few bars but still has connection issues. The s22 would show few bars and would still connect in the same area better. The only reason I got the new phone is because I needed more storage space. It is frustrating to have to get up from my desk and move around so I can use this phone. I never had to do that before. Everything else about the phone is okay.
Value
3
Response from Samsung USBy R&R Team, September 29, 2026
Hello Motodad10, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important the uninterrupted usage of your device is to you every day, and we would love to help you work towards a resolution for this experience. We have provided links to troubleshooting guides to help you with the connection of your device to your carrier. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better then the 25 ultra!
on September 28, 2026
Posted by: Androidlover
[This review was collected as part of a promotion.] I chose this phone, because it was an upgrade from my other phone, it is sleek, rugged and fast. Still learning how to use all the features, but I look forward to exploring my device, as it use it more. Get you one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra flagship
on September 28, 2026
Posted by: Creole83
[This review was collected as part of a promotion.] The Galaxy S26 ultra is my 4th phone in the ultra series.I previously have had the s23-25 Ultra. I use these for my work phone. The work profile or company profile in the operating system is exceptional. It makes worth life home life balance, ideal. I chose the S26 ultra because of the increased battery capacity in the new processor but the integrated Gemini features I use AI heavily for work whether it's copilot Gemini or Claude, they all work smoothly on this device with enough capacity and memory to handle anything, I throw at it. And I will continue to buy samsung products simply because of the quality and the premier business functionality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has the best camera I have ever had
on September 28, 2026
Posted by: Bethieb9397
[This review was collected as part of a promotion.] I chose this particular phone because I'm getting a diabetes pump & it was the only device that supports that particular pump. But I'm so glad I did because it has so many more features that I didn't realize it had. For one it has a camera that outshines the iphones cameras by far. And the battery life is also ahhmazing!!! The pixels, color, texting, apps & so much more are better than any phone I have researched before I settled on the Galaxy Samsung S 26 Ultra. And I'm definitely crazy about my stylus! Definitely can't forget the stylus. By far this phone has taken my so many places & I couldn't be more thrilled to have purchased it. I'm totally OBSESSED with it!!! And I take care of it like my life depends on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy so far
on September 28, 2026
Posted by: phillyjazz
[This review was collected as part of a promotion.] The reason I chose the S26 Ultra is that my last five or so Galaxies never failed me.
Feature rich, with great cameras and AI features, this is just the best. And the Samsung trade-in value makes it a no-brainer to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Longtime Galaxy user blown away by my new S26 ultr
on September 28, 2026
Posted by: Firefly4
[This review was collected as part of a promotion.] I've had Galaxies since they started coming out and I can fully say with my chest the New S26 Ultra has truly blown my mind with all yhr new upgrades, sleek design and the sheer speed of operation gets me everytime !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Upgrade!
on September 28, 2026
Posted by: Samsung4lyfe
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra for the enhanced graphics, AI capabilities, and the simple functionality. The ease of access and availability the device offers is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than a phone
on September 28, 2026
Posted by: StormyJS
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I thought it would help me be more organized and productive with its incorporation of the S pen and AI. I am blown away by this phone! It's has every feature and benefit that you can imagine. I have yet to think of a task that I wanted to compete on this phone that I have been unable to. I pre-ordered this phone so have had it since the day it was available and I still learn something new about it everyday. It is my daily companion for getting things done and making life easier. If you want a device that will do anything you want and has every feature you can think of and is a masterpiece to hold then this is your super device! If you are unsure if this is worth the money I promise it is!
Value
5
Written by a customer while visiting Samsung US