Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,336 Reviews)
Open Ratings Snapshot
Rating breakdown 18,336 reviews
5 Stars
16,013
4 Stars
1,843
3 Stars
289
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
This phone is awesome the camera is superb and the
on April 28, 2026
Posted by: Johnny10504
[This review was collected as part of a promotion.] I use my Galaxy AI for work also for pleasure my phone works awesome with games no lag or any problems whatsoever totally happy with my new Samsung s26 ultra awesome phone handles multitasking like it's nothing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Privacy display works
on April 28, 2026
Posted by: Mapster
[This review was collected as part of a promotion.] My Galaxy AI review is that I have enjoyed the phone so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing performance and camera quality
on April 28, 2026
Posted by: Gaby48
[This review was collected as part of a promotion.] I’ve been using this phone for a while now and I’m really impressed. The performance is super fast, apps run smoothly, and the battery lasts all day. The camera quality is amazing, especially in low light, and the photos look very professional. I also love the design and the screen quality—it’s bright and clear. Overall, this is one of the best phones I’ve used and I would definitely recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good
on April 28, 2026
Posted by: Katsheba
[This review was collected as part of a promotion.] Takes great pictures (I'm adding a picture taken with this phone).
Plays videos well. Good audio with the new buds. Still figuring out some of the upgrades since my previous phone was an S22.
Haven't done much yet with the Galaxy AI, but starting to, so can't say much about it yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's a great phone
on April 28, 2026
Posted by: Gregosor
[This review was collected as part of a promotion.] It awesome the AI is very handy The Samsung Galaxy S26 Ultra is one of the best Android flagships of 2026. It delivers a premium experience with excellent performance, cameras, battery life, and Galaxy AI features.
It would be even better if Samsung added an IR blaster, like the one on the older Galaxy Note Edge. This would let you use the phone as a universal remote for TVs, air conditioners, and other devices — a simple but handy feature that's still useful today.
Overall, the S26 Ultra is outstanding, and bringing back the IR blaster would make it nearly perfect.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Screen fluidity
on April 28, 2026
Posted by: Danny070
[This review was collected as part of a promotion.] The Amoled screen from Samsung was and still to this day been on the epitome of screen quality and fluidity. 120 hz display is the cheery on top. From watching videos at top notch quality to immersive camera performance, this phone has earned its title of being in its own class. Behold "THE S26 ULTRA". the universe at the palm of your hands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
GREAT Phone Battery life and little low
on April 28, 2026
Posted by: Itsworking
[This review was collected as part of a promotion.] Galaxy AI features are phenomenal. It's very fast though sometimes it's call spam blocking feature blocks numbers you don't want blocked. Nice feel in the hand
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 28, 2026
Hi there Itsworking, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device. We have provided a link to the Samsung Support Team to assist you if you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on April 28, 2026
Posted by: Lorenzo
from New York NY
I am truly delighted with my Ultra 26. The camera quality is exceptionally good, the battery performance is outstanding, and the display is truly fabulous, especially with its private mode. The overall performance and durability are commendable, making it a reliable device for daily use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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