Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(18,336 Reviews)
Rating breakdown 18,336 reviews
5 Stars
16,013
4 Stars
1,843
3 Stars
289
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Flagship product for a reason !
on April 29, 2026
Posted by: GregluvsS26Ultra
[This review was collected as part of a promotion.] First off, being completely immersed in the Galaxy AI with this phone is an incredible experience ! The responsiveness of the screen, the quality of the screen, the MAGNIFICENT camera...all wrapped up in Samsung quality. The S pen is a great touch that I fell in love with on the S24 Ultra, and HAD to have when I upgraded recently ! The battery life is nothing short of miraculous, enabling much more screen time than I should probably use 🤣 !!
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hi there Gregluvs26Ultra, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with the camera, features of Galaxy AI, and battery life of your device that is able to keep up with your during the day. We have shared a link to the Samsung Support Team to assist you if any questions come up as you use your phone. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product its nice
on April 29, 2026
Posted by: Antonio
[This review was collected as part of a promotion.] They would need to reconnect the pen’s Bluetooth to take photos again, and also set it up again as titanium.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Brand new feature on S26 Ultra
on April 29, 2026
Posted by: 72Nlovecruising
[This review was collected as part of a promotion.] There were times that I wanted to check my bank accounts in public places but I was reluctant to proceed due to security concerns despite using my VPN. Last week at an LAX airport terminal, I sat down to use my phone to check my information awaiting boarding, I noticed the person sitting next to me occasionally glancing at my phone, which displayed some of the sensitive information. I immediately turn on the "Privacy display", a brand new feature that makes the telephone screen less/ not visible when viewed from a side angle.
I now can access my accounts in public without worrying about peeping people. Thanks, Samsung, for offering such a good feature!
I now can access my accounts in public without worrying about peeping people. Thanks, Samsung, for offering such a good feature!
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there 72Nlovecruising, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the new Privacy Display feature, and the ability to feel confident looking at more secure information while out in public. We have provided a link to the complete manual to help you adjust the settings of this feature to help you automatically enable this feature for specific apps like your banking app. We have also provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I am impressed
on April 29, 2026
Posted by: Kitthekat
[This review was collected as part of a promotion.] As someone that has been using Samsung for the last 10 years, I am blown away at this phone. The camera has the best quality I've ever seen in a phone. The colors are so vibrant and gorgeous.
I don't use much AI, but the Galaxy AI has some really good features that I utilize.
I don't use much AI, but the Galaxy AI has some really good features that I utilize.
The graphics and the storage capacity is truly such a blessing!
I am always more reassured at how well Samsung treats me and my wants for a phone.
I am always more reassured at how well Samsung treats me and my wants for a phone.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey there Kitthekat, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are amazed by this device, and that you are finding so many amazing uses for your device every day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product! S26 ultra
on April 29, 2026
Posted by: Charlie64
[This review was collected as part of a promotion.] This phone s26 ultra with the "Galaxy AI" built into it is amazing. Ive sitched from a s23fe. Its like night and day between the two phones. I use the s26 for work, screaming and games.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey Charlie64, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying your upgrade to this new device, and finding Galaxy AI so amazing for your usage. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Definitely a good upgrade from the ss22
on April 29, 2026
Posted by: Sampson
[This review was collected as part of a promotion.] I like m e the phone it's a bit big still wish the battery life was better but it's a great upgrade
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Device
on April 29, 2026
Posted by: RetailTherapy
[This review was collected as part of a promotion.] I juste purchased an s26 ultra, and the features are amazing. It navigates seamlessly, the screen is very responsive even with the a screen protector. The phone charges quick and has fast wired upload speeds through the charger cord.
I was told this phone is very Ai based. As I am not extremely into AI, it has proven to be extremely helpful.
The Ai does scans and reports and analysis to help me with my daily task through my calender, alarm, Gmail, etc.
I was told this phone is very Ai based. As I am not extremely into AI, it has proven to be extremely helpful.
The Ai does scans and reports and analysis to help me with my daily task through my calender, alarm, Gmail, etc.
The only con I've noticed has been the camera. Occasionally, when taking pictures on any application, including the basic camera app that comes with the phone, it seems like it is switching between the lenses. Causing a "glitch" effect when taking pictures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great. Love it.
on April 29, 2026
Posted by: MrRivera1
[This review was collected as part of a promotion.] Not a lot of difference from my old S24 Ultra, but I see a few things that I feel is faster and better quality with calls and camera. I like the fact that the privacy screen was added without buying a tinted screen protector.
Value
5
Written by a customer while visiting Samsung US