Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(18,336 Reviews)
Rating breakdown 18,336 reviews
5 Stars
16,013
4 Stars
1,843
3 Stars
289
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Very good phone after being spoiled with the S22 U
on May 10, 2026
Posted by: StopwiththeAIgarbage
[This review was collected as part of a promotion.] So far this phone has been a fantastic replacement for the S22 Ultra that I had. I loved that phone and this phone is doing a great job in replacing it. The pictures and videos are fantastic. Though the night time photos seem to be over exposed as they are much brighter than what the eye is seeing. The battery holds up all day even with heavy use. The removal of thr Bluetooth pen is frustrating. And the Galaxy AI is not for me and I have it turned off as much as I can. We do not need to have AI thrown at us for every aspect of our lives. Please stop pushing it so much as many of us still want to use our own intelligence.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra
on May 10, 2026
Posted by: Spfgalaxyboy
[This review was collected as part of a promotion.] Galaxy Ai wrecks apples. I've been on the galaxy train since the galaxy s3 and lemme tell you its worth the upgrade every time.
Value
5
Response from Samsung USBy R&R Team, May 11, 2026
Hey Spfgalaxyboy, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding this device such a great asset to your life, and that you are so happy with your upgrade. We have provided a link to the complete manual for your device to help you best align the settings of your device to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has all the features I ever wanted
on May 10, 2026
Posted by: Snowygirl
[This review was collected as part of a promotion.] Work and home I use e this for music videos and photography
Value
5
Response from Samsung USBy R&R Team, May 11, 2026
Hi Snowygirl, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are pleased with the usage of your device for capturing amazing photos and videos. We have provided a link to the complete manual for your device to help you with additional capabilities that can enhance your usage like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 10, 2026
Posted by: Samsungshopper
[This review was collected as part of a promotion.] Galaxy AI has helped me discover and summarize several times
Value
5
Response from Samsung USBy R&R Team, May 11, 2026
Hello there Samsungshopper, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the usage of Galaxy AI to quickly summarize things for you, to help you streamline your day. We have provided a link to an article to help you with additional capabilities of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 10, 2026
Posted by: IvanKo
[This review was collected as part of a promotion.] Great phone with Great functions that helps me to make my business. Thank you samsung
Value
5
Response from Samsung USBy R&R Team, May 11, 2026
Hey there IvanKo, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that your new device has been such a value to your business needs every day. We have shared links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is fast has great features and way bette
on May 10, 2026
Posted by: Mine26
[This review was collected as part of a promotion.] I use my device for school and work and it's really fast and it's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth, Fast, and Refined
on May 9, 2026
Posted by: Feath4r
[This review was collected as part of a promotion.] I upgraded from the Samsung Galaxy S24 Ultra to the S26 Ultra, and the difference feels noticeable right away. The phone looks beautiful, feels lighter in hand, and overall more comfortable to use daily. Apps open faster, animations feel smoother, and the device feels much snappier and more responsive. I also noticed the battery charges quicker and lasts longer than my S24 Ultra, even though both have 5,000 mAh batteries. The privacy screen also makes me feel more comfortable using it in public.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What’s good can always get better!
on May 9, 2026
Posted by: RodyMou
[This review was collected as part of a promotion.] An upgrade to what was already outstanding. The Samsung Galaxy S26 Ultra is my first experience with the Ultra line, and it is absolute perfection. It takes all the best features of the S26 and S26+ and adds a premium touch. Moreover, the Galaxy AI significantly enhances the overall experience, from perfecting photos in post-production to removing background noise in videos.
Value
5
Written by a customer while visiting Samsung US