Customer reviews from lenovo.com
Lenovo - ThinkPad E14 Gen 7 21T9004EUS 14" Touchscreen Notebook - Eclipse Black
Average customer rating
4
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Lenovo - ThinkPad E14 Gen 7 21T9004EUS 14" Touchscreen Notebook - Eclipse Black
Posted by: SKnight21
from Huntsville, ON
Verified Purchase:Yes
(This review was collected as part of a promotion.) I couldn't be happier with our purchase of the Lenovo ThinkPad E14 Gen 7 Intel (14″). It is the perfect size, and manages all of needs well.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Crispy
from Waterloo
Verified Purchase:Yes
(This review was collected as part of a promotion.) Unfortunately, while the computer is great, the battery does not charge beyond 79%, a strange number if you asked me. It is a brand new laptop and shortly after purchase it started acting up on the charge. At first we thought we may have failed to charge it, but then found there is a battery issue. Hopefully this is not a broad issue across the devices.
Response from lenovo.comBy Thomas, Lenovo, October 19, 2026
Hello,
Thank you for sharing your feedback on the ThinkPad E14 Gen 7. We're glad to hear that you're otherwise enjoying the computer, but we're sorry to learn about the battery charging concern.
We understand how concerning it is when a new laptop stops charging at 79%, especially when the issue appears shortly after purchase. In some cases, battery charge thresholds can be controlled by battery conservation settings, but we recognize that unexpected charging behavior on a new device can be frustrating and raise questions about the battery's health.
We encourage you to contact Lenovo Technical Support so our team can review the battery settings, run diagnostics, and determine whether the behavior is related to a system configuration or a hardware issue. Your feedback regarding battery performance and reliability will also be shared with our product teams for review.
Thank you for bringing this to our attention and for choosing Lenovo.
Regards,
Thomas, Lenovo
Thank you for sharing your feedback on the ThinkPad E14 Gen 7. We're glad to hear that you're otherwise enjoying the computer, but we're sorry to learn about the battery charging concern.
We understand how concerning it is when a new laptop stops charging at 79%, especially when the issue appears shortly after purchase. In some cases, battery charge thresholds can be controlled by battery conservation settings, but we recognize that unexpected charging behavior on a new device can be frustrating and raise questions about the battery's health.
We encourage you to contact Lenovo Technical Support so our team can review the battery settings, run diagnostics, and determine whether the behavior is related to a system configuration or a hardware issue. Your feedback regarding battery performance and reliability will also be shared with our product teams for review.
Thank you for bringing this to our attention and for choosing Lenovo.
Regards,
Thomas, Lenovo
Written by a customer while visiting lenovo.com
Posted by: Joeyyyy
from Toronto
Verified Purchase:Yes
(This review was collected as part of a promotion.) Good for office usw, not too light but ok for day to day commute.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
(This review was collected as part of a promotion.) Great computer, Lenovo made a high-quality product, just what I need without the frills
Written by a customer while visiting lenovo.com