Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g stylus 2025 256GB (Unlocked) - PANTONE Surf the Web
Average customer rating
4.2 out of 5
4.2
(150 Reviews)
Open Ratings Snapshot
Rating breakdown 150 reviews
5 Stars
97
4 Stars
20
3 Stars
12
2 Stars
10
1 Star
11
80%of customers recommend this product. 
(
60 out of 75
)
Best Buy Privacy Policy
Customer Reviews for Motorola - Refurbished Excellent - moto g stylus 2025 256GB (Unlocked) - PANTONE Surf the Web
Customer Rating
5 out of 5
5
2025 Stylus is legendary
on February 8, 2026
Posted by: The Beast
from Houston, Texas
I had one reason to purchase the Stylus 2025-PC Gaming Emulation. This phone is an absolute monster when playing PC versions of PS4, PS5, and XBox one games. The QHD Display looks completely 3D and the smoothest of play is unimaginable. This phone has the Adreno 710 GPU and frames per second are extremely high. This phone replaces any handheld gaming device and even all gaming consoles. Most PS4 games are locked at 30 fps, however this phone has the game running into the 50's. Could not be happier... Thanks Motorola..
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 9, 2026
Thank you for sharing your experience. We’re glad to hear you’re enjoying the performance of your Moto G Stylus (2025) and that it’s working well for your gaming and emulation needs. It’s great to know the display quality and overall performance have exceeded your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Great phone and value!
on February 2, 2026
Posted by: Wessyp
from Hillsville, VA.
I love this phone, the only thing missing is to be able to swipe the screen to "go back". Like the Pixel. Other than that I this stands up very well and is amazing for the price!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 3, 2026
Hi Wessyp, Thank you for sharing your feedback. We’re glad to hear you’re enjoying the phone and feel it delivers great value for the price. Regarding the swipe gesture to go back, your Motorola phone does support this feature. You can enable it by going to Settings > System navigation > Gesture navigation, which allows you to swipe in from either the left or right edge of the screen to return to the previous screen. We appreciate your support and are happy to know the phone is meeting your expectations overall. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
on January 30, 2026
Posted by: FinesseGod_187
Absolutely love it awesome 👍 phone I've been having the Stylus for the past 3 years
Response from motorola.comBy Carlos, Motorola Customer Care, January 30, 2026
Hi FinesseGod_187, Thanks for sharing! We’re happy you’re enjoying your phone and your Stylus experience. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en -Carlos
Written by a customer while visiting motorola.com
Customer Rating
3 out of 5
3
It's alright
on January 28, 2026
Posted by: CP86
Bought this a couple weeks ago, the screen seems to be different than the 24 model as this one is less sensitive which sucks because there is no way to really adjust how sensitive it is, every screen protector that I install always seems to leave line bubbles on the bottom and along the left of phone, had some troubles transferring data from my 24 stylus to this one, not a bad phone so far, just don't like how hard you have to press for it to register your finger is on the screen. Also had to change the auto refresh rate to 120 as just simply scrolling it would lag.
Response from motorola.comBy Carlos, Motorola Customer Care, January 29, 2026
Hi CP86, Thank you for sharing your feedback. We’re sorry to hear about the screen sensitivity, screen protector issues, and data transfer challenges you experienced. We appreciate you highlighting these concerns, and your comments will be shared with our team. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en
Written by a customer while visiting motorola.com
Customer Rating
1 out of 5
1
Doesn't hold the charge long enough!
on January 26, 2026
Posted by: Tigerlady
This phone don't hold a charge got it a few days ago and I've had to charge it twice a day! I'm not constantly on my phone! It shouldn't lose its charge in just a couple hours!
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 27, 2026
Hi Tigerlady, Thank you for sharing your experience. We’re sorry to hear that the battery performance hasn’t met your expectations, especially on a new device. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
2 out of 5
2
Battery Drainage
on January 26, 2026
Posted by: Richard S
Battery drainage extremely high even when not in use. Do Not buy if you are looking for good battery performance
Response from motorola.comBy Mitch, Motorola Customer Care, January 26, 2026
Hi Richard, We’re sorry to hear about your experience with battery performance. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Great phone!
on January 21, 2026
Posted by: Gio27
I bought this about a month ago and it's an excellent phone. Lightning fast speed!
Only knock I have is that it gives you a few selection on the ringtones. I tried adding my own ringtone file(mp3) but didn't take it.
Response from motorola.comBy Mitch, Motorola Customer Care, January 22, 2026
Hi Gio27, Thanks for sharing your experience! We’re thrilled you’re enjoying the phone’s performance. We also appreciate your feedback on ringtones and will share it with the team for consideration. If you ever need help, give us a holler or reach out to our official Moto G Stylus community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1 out of 5
1
Please avoid the Motorola Q.
on January 19, 2026
Posted by: ItsBackToAppleForMe
I switched from Apple iPhone to Android when I did a contract assignment for a contractor on behalf of Google while traveling remotely this past fall. I wish I never had. This phone glitches like crazy and using Google Maps is like being a Uber driver for a drunk college kid who can't remember where they live. The phone sometimes doesn't display calls coming in when it rings, sometimes it does, it just acts up. Gemini has now made this phone unbearable and unusable, I hate it. I have tried turning off autocorrect to fix AI screwing everything up. I am switching back to iPhone today and I am excited to get out of this device. It cost 10% of an iPhone but it's 100x worse. Avoid. On my way to turn this in and get an iPhone again. G-d save me from Google and Motorola, what a disaster.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 19, 2026
Hi ItsBackToAppleForMe, Thank you for sharing your experience, and we’re sorry to hear how frustrating this has been for you. We understand how disruptive it can be when a phone doesn’t behave consistently, especially with calls, navigation, and system features that you rely on daily. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
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