Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g stylus 2025 256GB (Unlocked) - PANTONE Surf the Web
Average customer rating
4.2 out of 5
4.2
(150 Reviews)
Open Ratings Snapshot
Rating breakdown 150 reviews
5 Stars
97
4 Stars
20
3 Stars
12
2 Stars
10
1 Star
11
80%of customers recommend this product. 
(
60 out of 75
)
Best Buy Privacy Policy
Customer Reviews for Motorola - Refurbished Excellent - moto g stylus 2025 256GB (Unlocked) - PANTONE Surf the Web
Customer Rating
5 out of 5
5
Best android device so far
on March 12, 2026
Posted by: Happy guy
from Colorado
By far best battery life of any device I have used. Lasts a full 2 days without charging. Bright screen, simple navigation, expandable storage for photos and other items. I currently have 800 gigs of space. Just awesome!
Response from motorola.comBy Mitch, Motorola Customer Care, March 16, 2026
Thank you for the fantastic feedback! We're thrilled to hear that you're enjoying the long-lasting battery life, bright display, and simple navigation. It's also great to know the expandable storage is helping you keep plenty of space for your photos and files. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4 out of 5
4
Good for everyday use, and more.
on March 10, 2026
Posted by: fred47
from Virginia
I've had it for 8 months now, replacing the 2023 model, mostly because of the new waterproof design and updated software (now Android 16). So far I've had no problems, it's fast and does everything I need from a smartphone. The camera might not be top-notch, but it's good enough for social media and family vacations. I'm using it on Google Fi, where it works flawlessly while traveling internationally.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2026
Hi Fred47, Thank you for sharing your experience! We’re glad to hear that your Motorola phone has been reliable over the past eight months and that you’re enjoying the waterproof design, updated software, and smooth performance. It’s great to know it’s meeting your needs for everyday use and traveling internationally. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
I liked it so much I got the new model (2025)
on March 10, 2026
Posted by: Dieselboss8350
from Coarsegold California
I just bought mine 2 days ago upgrading from a Moto g (non-stylous) I previously had the 2023-24 Moto g stylus before that and absolutely loved it! Me against my better judgment I went back to a non-stylous phone and hated it so when my upgrade came around this time I told myself I was going to get the Moto g stylus for this year and I'm not disappointed at all I'm very happy with it. And as a added bonus I just found out it's waterproof! (Water resistant) (So does that mean I can take it in the shower when I get text?) It's already had its first fall out of my pocket I just about died inside as I had only had the phone for a day and it fell out of my pocket when I was getting out of my truck no cracks no dents very impressed I do have a case on the way but it won't be here until tomorrow as the store that I purchased the phone did not have a case for it yet. Definitely a very good running phone with all the nice high-end features but not the high end price. I am sure glad I went back to Moto g stylus if they keep this up I will definitely be buying another one when the next one comes out in a year or two although if this phone lasts I may not need to as I like all the features and how the phone runs already I don't see the need to upgrade at least at this point. My 2023/2024 Moto g stylus ran great and had pretty much all the same features as this phone minus being waterproof and the camera but I liked it so much I went and got another and definitely not disappointed get yours today!!!!!
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2026
Thank you for sharing your experience, Dieselboss8350. We’re thrilled to hear that you’re enjoying your new Moto G Stylus 2025, from the performance and features to its durability and water resistance. It’s great to know you’ve trusted the Moto G Stylus through multiple generations and continue to love the experience. We appreciate your enthusiasm and hope your new phone continues to serve you well! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
on March 5, 2026
Posted by: samjan
Overall it’s a solid mid-range smartphone with some unique features, especially the built-in stylus.The phone has a 6.7-inch pOLED display with a 120Hz refresh rate, making scrolling, gaming, and watching videos smooth and vibrant. The screen also has a higher resolution and can reach very high brightness, which makes it easy to use even outdoors.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 5, 2026
Thank you for sharing your detailed review, Samjan. We're glad to hear that you’re enjoying the unique features like the built-in stylus and the vibrant pOLED display. It’s great to know that the smooth performance and high brightness are enhancing your experience. We appreciate your feedback and hope you continue enjoying your device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3 out of 5
3
SO SLOW
on March 4, 2026
Posted by: Sabrina
from Shelby, NC
I bought this in January because I needed a new phone and I previously had the Moto g stylus 2023 5g and LOVED IT!! This one one the other hand isn't as good! It is SO MUCH SLOWER than the 2023 5g it's insane!!!
Response from motorola.comBy Mitch, Motorola Customer Care, March 5, 2026
Hi Sabrina, Thank you for sharing your experience. We're sorry to hear that your new phone is performing more slowly than expected. We understand how frustrating this can be. As we stand by our phones, we'd like to help. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4 out of 5
4
buy overseas for less than half this cost. Unlocke
on March 4, 2026
Posted by: Charlie's Motorola queens
from planet earth
very overpriced and Locked in usa. purchase overseas at a fraction of the cost AND receive unlocked phone.
Response from motorola.comBy Mitch, Motorola Customer Care, March 5, 2026
Thank you for your feedback, Charlie. We understand that price and unlocked options are important when choosing a phone. Please note that Motorola devices are only covered under warranty in the country or region where they are intended for sale. Phones purchased overseas may not be fully supported on U.S. networks, and some features may not work as expected. Purchasing through authorized U.S. channels ensures your phone is compatible with local networks and comes with full warranty support for peace of mind. If you ever need help, give us a holler or reach out to our official Moto G Stylus community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1 out of 5
1
Don't buy. Find something else.
on March 3, 2026
Posted by: Worst
from New Jersey
Absolute trash. Doesn't have as many features as the old Moto G stylus. I would return it if I was able to.
It lost a bunch of features on the camera.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, March 3, 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience, and we understand how frustrating it can be when a new phone does not meet your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Gift for my wife 💕 for valentine's day.
on February 26, 2026
Posted by: Barbie's phone.
from San Antonio, TX
I bought this phone as a gift for my wife to for valentine's day, she really loves it.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, February 27, 2026
HI Barbie's phone. Thank you for sharing! We’re thrilled to hear that your wife loves her Motorola device and that it made a wonderful Valentine’s Day gift. It’s great to know it’s bringing joy and meeting her expectations! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en
Written by a customer while visiting motorola.com
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