Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g stylus 2025 256GB (Unlocked) - PANTONE Surf the Web
Average customer rating
4.2
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
97
4 Stars
20
3 Stars
12
2 Stars
10
1 Star
11
80%of customers recommend this product.
(
60 out of
75)
Customer Reviews for Motorola - Refurbished Excellent - moto g stylus 2025 256GB (Unlocked) - PANTONE Surf the Web
Customer Rating
1
Big Mistake!
on April 26, 2026
Posted by: Angela 1920
from Colorado Springs, CO
Motorola knows cellular phones, so when I purchased the Moto G with stylus I felt very confident in my choice. I realize today I couldn't be any further from the truth! I have nothing but trouble from this phone from slow populating apps to poor overall functioning. I depend on my phone at times it really counts, but it only delivers slowly if it delivers at all. What an expensive mistake I made!
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, April 28, 2026
Hi Angela, We’re sorry to hear about your experience. We understand how frustrating it is when your phone doesn’t perform reliably, especially when you depend on it during important moments. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Happy with new phone
on April 26, 2026
Posted by: Infaith7
Very happy with my phone. I was able to transfer my data from my old Motorola phone with the type C cable that came with this phone. I bought the power charger, that's a game changer. All is good!
Response from motorola.comBy Mitch, Motorola Customer Care, April 27, 2026
Hi Infaith7, We’re glad to hear you’re very happy with your new phone and that transferring your data from your previous Motorola device went smoothly. It’s great to know the charger has made a positive difference for you as well. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone at an amazing price!
on April 22, 2026
Posted by: Roborob
Got this phone a few weeks ago now and wanted to leave an honest review. The phone is really good! Everything works well and it has a lot of neat features plus a stylus! It is fast and the screen is bright, sound is good and fingerprint sensor works as it should without issue. The only downside is the fact it doesn't get a lot of updates like some other companies offer so it's got two to three years then the security updates end. For the price though it really can't be beat!
Response from motorola.comBy Mitch, Motorola Customer Care, April 23, 2026
Hi Roborob, Thank you for taking the time to share such a detailed review! We’re glad to hear you’re enjoying the phone’s performance, bright display, sound quality, stylus, and reliable fingerprint sensor. It’s great to know it’s delivering a smooth experience and strong value for the price. We also appreciate your feedback regarding software updates. This kind of input is important and helps us continue improving. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
I REALLY like the aux port
on April 20, 2026
Posted by: bugg26
Met all my needs. I love the battery, I love the aux port so much I use it every day, the stylus is a cute little bonus, the screen is really good. I only have issues trying to run higher end games. Which is to be expected on a mid-range phone. The USB-C charging is REALLY fast, leave that thing on the charger for like 20 minutes and it's more than half charged. I'm probably exaggerating a little there because I have a poor sense of time. But it is very fast.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 20, 2026
Hi Bugg26, Thank you for such a detailed review! We’re glad to hear the phone is meeting your needs overall, especially with the battery performance, audio jack, stylus feature, display quality, and fast charging speed. It’s also helpful to receive feedback regarding performance with higher-end games, and we appreciate you noting that expectations can vary depending on the device tier. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great pictures and videos and cool stylus pen bui.
on April 16, 2026
Posted by: Mowing man
from MI
I love mine . My wife ended up getting one too. Because she liked mine .
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, April 17, 2026
Hi Mowing man, Thank you for your feedback! We’re glad to hear you’re enjoying your phone and that your wife liked it enough to get one as well. We appreciate you sharing your experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
Best Moto phone available
on April 11, 2026
Posted by: CMBergman77
from OKLAHOMA CITY, OK.73108
Best Motorola phone since the bag phone in the 90's. It's 12 gb RAM (8+4) and 128gb memory and it's expandable to 1 TByte. Pixels are smooth and amazingly clear, and the phone is SUPER FAST!!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 13, 2026
Hi CMBergman77, Thank you for your amazing feedback! We’re thrilled to hear that you consider this one of the best Motorola phones you’ve owned. It’s wonderful to know that the strong memory configuration, expandable storage, smooth display, clear visuals, and super-fast performance are all delivering such a great experience for you. We truly appreciate your long-time support and thank you for choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Overall great phone good job moto
on April 5, 2026
Posted by: Deezphonez
from Wisconsin
This is my 4th Motorola phone. Great value for what I paid. People always think the moto actions are cool when they see it. I have several moto products and I'm happy with all of them. Tablet ear buds etc
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 6, 2026
Hi Deezphonez, Thank you so much for your kind words and for being a loyal Motorola customer! We’re thrilled to hear that you’re enjoying your phone and all your Moto products. It’s great to know that Moto Actions are a hit and that our devices continue to deliver value for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Best phone money can buy for the price! A++++
on March 25, 2026
Posted by: Tbreezy
from Hall of fame City!
I've had this phone for 6 months now with very heavy use as I have to be online and send texts and emails often for work related reasons and I've had zero issues in that regard, it loads and processes very quickly and efficiently and have only had some lag maybe a handful of times whereas I just hit the back button and start to reload and its fine after that. Battery life is very impressive, even on days where I'm almost non stop using it on and off all day I will still have 30% battery life or more when I go to bed, and if need to charge it up during daytime it can go from 20% to 100% in like 15 or 20 minutes it's crazy! The camera and video quality is top notch as well and has a ton of awesome features and filters as well. Honestly for the price of this device, it's a no brainer! Oh and this is also the cheapest phone you'll get that comes with a stylus if you need or want one, although I always forget I have one because I don't use it often 😆 oh and one more thing, the phone is extremely thin and light which is nice, also the textured leather type backing on the phone is super nice and grippy and makes me not want to keep my protective case on it because it feels so good without one but I tend to drop or break phones easily if I don't have a case so I kinda have to but the feel of it without a phone case is really nice! Ive owned 3 Motorola phones in the last 5 years and all have been good phones but the Moto G stylus is by far the best top notch device you can get for the price point. Don't even think about it, just get it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 25, 2026
Hi Tbreezy, Thank you so much for sharing such a detailed review! We’re thrilled to hear the Moto G Stylus has exceeded your expectations across performance, battery life, camera quality, and even design. It’s great to know the stylus, fast charging, and overall feel of the phone are making such a positive impact on your daily use. Your experience really highlights the value we aim to deliver with every device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com