Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g stylus 2025 256GB (Unlocked) - PANTONE Surf the Web
Average customer rating
4.2
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
97
4 Stars
20
3 Stars
12
2 Stars
10
1 Star
11
80%of customers recommend this product.
(
60 out of
75)
Customer Reviews for Motorola - Refurbished Excellent - moto g stylus 2025 256GB (Unlocked) - PANTONE Surf the Web
Customer Rating
2
Don't buy
on July 25, 2026
Posted by: Mimi6
Bought this phone a couple of months ago... incoming calls are sporadic even if person is standing in the room with me. I usually have to restart phone and then it usually works..I had an older moto g stylus 2022... works 10x better than this phone...do not buy!!
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, July 28, 2026
Hi Mimi6, We’re sorry to hear about the trouble you’ve experienced with incoming calls on your Moto G Stylus 2025. We understand how frustrating it can be when calls are not coming through reliably. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Hello Good Moto
on July 5, 2026
Posted by: LeJuli1
Good phone, user friendly, adorable, fast, my Mum is happy, so I'm happy.
Response from motorola.comBy Mitch, Motorola Customer Care, July 6, 2026
Hi LeJuli1, thank you for sharing your feedback. We’re glad to hear you’re enjoying the phone and finding it user-friendly, fast, and easy to use. It’s especially great to know your mum is happy with it too. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
No trade in credit was issued
on July 4, 2026
Posted by: Irritated
Where is my trade in credit it.
The purchase was made over a month ago
The purchase was made over a month ago
Response from motorola.comBy Mitch, Motorola Customer Care, July 7, 2026
We're sorry to hear that you have not received your trade-in credit yet. We understand how important it is to have an update after completing your trade-in. For further assistance and more information regarding your trade-in status, we suggest reaching out to Phobio Support by sending an email to MotorolaSupport@phobio.com. Their team will be able to review your trade-in details and provide the appropriate update.
Written by a customer while visiting motorola.com
Customer Rating
5
10/10 highly recommend!
on June 17, 2026
Posted by: jb34irac
You can call this a "budget device" if you want but I will tell you it doesn't feel or operate like one. I recently bought this and took it on a trip to Ontario, Canada and the pictures and videos it produced did not scream "budget device". I specifically wanted the stylus to edit said photos, videos, and music and it did not disappoint. The battery life is also very impressive as as the rapid turbo charging. 10/10 highly recommend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 18, 2026
Hi Jay B., Thank you for your fantastic review! We're thrilled to hear that your device exceeded your expectations and delivered such a great experience during your trip to Ontario. It's wonderful to know that the camera quality, video performance, built-in stylus features, battery life, and TurboPower charging have all been valuable to you.
We designed the device to offer premium features at an exceptional value, and we're delighted that it helped you capture, edit, and enjoy your photos, videos, and music with ease. Thank you for your recommendation and for choosing Motorola!
If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
We designed the device to offer premium features at an exceptional value, and we're delighted that it helped you capture, edit, and enjoy your photos, videos, and music with ease. Thank you for your recommendation and for choosing Motorola!
If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Color is great
on June 16, 2026
Posted by: Shaggy134
The color is to fresh the blue is different and the stylus pen adds a cool new feature that you miss out on with many other phones. yes,b they make aftermarket stylus pens but it's not the same as it being built in and it has its own features based on this design
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 16, 2026
Hi Shaggy134, Thank you for sharing your feedback. We're glad to hear you're enjoying the unique color and the convenience of the built-in stylus. It's great to know that the integrated design and dedicated stylus features add value to your experience compared to aftermarket alternatives. We appreciate your support and hope you continue to enjoy all that your Motorola device has to offer. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Superb Choice
on June 15, 2026
Posted by: Satisfied with Motorola
I love this phone. It is beautiful on the outside and performs brilliantly. The clarity is superb. I definitely made the right choice 👍🫶.
Response from motorola.comBy Mitch, Motorola Customer Care, June 16, 2026
Thank you for sharing your feedback. We're glad to hear you're enjoying the unique color and the convenience of the built-in stylus. It's great to know that the integrated design and dedicated stylus features add value to your experience compared to aftermarket alternatives. We appreciate your support and hope you continue to enjoy all that your Motorola device has to offer. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
So far I'm impressed
on June 9, 2026
Posted by: Bronson
from Utah, USA
I've had my Moto G stylus for about a month now, and I'm very pleased with the performance and functionality of it. The battery life is excellent, and all the apps and other functions I have used run smoothly, I have zero complaints! I had a Samsung A15 5g and it was painfully slow, and I had an iPhone SE 3rd Gen before that, that worked OK. I would say this has the speed of an iPhone and the features you'd expect from a higher tier Android phone. Overall I'm very happy I choose this phone over others I was looking at, looking forward to many years of performance from it
Response from motorola.comBy Mitch, Motorola Customer Care, June 10, 2026
Hi Bronson, Thank you for taking the time to share your feedback! We're delighted to hear that your Moto G Stylus has impressed you and that you're enjoying its performance, smooth functionality, and excellent battery life. It's especially great to know that the device has met your expectations and stands out among phones you've used previously. We truly appreciate your support and are happy to have you as part of the Motorola family. We hope your Moto G Stylus continues to provide a great experience for years to come! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
For the price, can't beat it.
on May 30, 2026
Posted by: NASH
from Cleveland
I purchased the Motorola G Stylus 2025 and the Samsung S26 Ultra at the same time. They're pretty much the same phone. Motorola did a good job keeping the phone...simple. It's easy to use. (Never take away the chop for flashlight, twist for camera.) Has expandable memory, headphone jack and the Ai isn't overwhelming. Missing the coloring book. Really liked that.
Maybe improve the camera a bit,
Maybe improve the camera a bit,
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 31, 2026
Hi NASH, Thank you for sharing your feedback. We're glad to hear that you're finding the Moto G Stylus 2025 easy to use and well-balanced in terms of features, especially with options like expandable memory, the headphone jack, and familiar Moto gestures such as chop for flashlight and twist for camera. We appreciate your comments regarding AI experience and your preference for simpler functionality, as well as your suggestion about camera improvements and the coloring book feature. Feedback like this is valuable and helps guide future enhancements. Thank you for choosing Motorola. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com