Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g stylus 2025 256GB (Unlocked) - PANTONE Surf the Web
Average customer rating
4.2 out of 5
4.2
(150 Reviews)
Open Ratings Snapshot
Rating breakdown 150 reviews
5 Stars
97
4 Stars
20
3 Stars
12
2 Stars
10
1 Star
11
80%of customers recommend this product. 
(
60 out of 75
)
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Customer Reviews for Motorola - Refurbished Excellent - moto g stylus 2025 256GB (Unlocked) - PANTONE Surf the Web
Customer Rating
5 out of 5
5
Solid performance
on September 11, 2025
Posted by: jedi320
Very nice phone. I haven't owned a Motorola for a few years, but this one caught my attention. Very little trade-off coming from a flagship level phone.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 11, 2025
Hi jedi320, Thank you for the kind words and for giving Motorola another try! We're glad to hear the Moto G stylus 2025 caught your attention and has impressed you with its performance—especially coming from a flagship-level device. It's great to know the transition felt seamless with minimal trade-offs. We designed this phone to blend innovation with a familiar, nostalgic feel, and it’s always rewarding to hear when that resonates with users like you. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en
Written by a customer while visiting motorola.com
Customer Rating
3 out of 5
3
ZOOM CAMERA AND BIRGHTNESS ON PHONE BIG ISSUES
on September 8, 2025
Posted by: Bone
I had the exact same model for 2023 and I can tell you this is not as good. I don't know why it can't be better since it is two years later. This is a new 2025 model g stylus. My biggest issue is that I use the brightness a lot because I am outside a lot. It is awful. When I turn the brightness all of the way up, I can barely see the phone screen out in the sun. I need to be seeing this screen for several hours at a time outdoors in the sun and this is a real issue. I never had a problem seeing anything outdoors by turning the brightness up with the old phone 2023 model. I now use more battery as opposed to the old phone. The reason why is this one I have to keep at a brighter percentage mode all of the time even indoors to see everything without it being too dim. The other big issue is the zoom on the camera. It is not much of a zoom at all and I am shocked. Also, when trying to start the zoom it doesn't want to go into zoom mode. I start it and I am zooming it always in the middle of me zooming it goes back to default regular mode and sometimes I have to try to zoom it in as much as 3 or 4 times before I can get it to go into zoom mode at all to capture the picture. Sometimes I miss a specific shot I am trying to get because of the hinder. It is a joke!
Response from motorola.comBy Carlos, Motorola Customer Care, September 9, 2025
Hi Bone, Thanks for your feedback. We're sorry to hear the 2025 Moto G Stylus hasn’t met your expectations, especially compared to the 2023 model. The screen brightness issue outdoors, increased battery use, and poor camera zoom performance are all valid concerns, particularly since these directly impact daily use. The zoom resetting and lag sound especially frustrating. We have sent you an email to provide further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
It's one of the best!!!
on September 8, 2025
Posted by: Lindax
I really like the Motorola Stylus 2025 android smartphone. It has great features.
Response from motorola.comBy Mitch, Motorola Customer Care, September 9, 2025
Thank you so much for the great feedback Lindax. We’re thrilled to hear you like your phone! Sounds like the Moto G Stylus 2025 is hitting all the right notes for you with its features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Great buy
on August 28, 2025
Posted by: Sherrilee
I love my new 2025 stylus it's fast and has a big display 6.7 . It charges fast so glad I bought it .
Response from motorola.comBy Mitch, Motorola Customer Care, August 28, 2025
Thank you for sharing your feedback, Sherrilee. We’re glad to hear that you’re enjoying the speed, large display, and fast charging of your new Moto G Stylus 2025. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
MOVING ON WITH MOTO!
on August 19, 2025
Posted by: billybob77429
from CYPRESS TEXAS 77429 MOTO 5G STYLUS
Been a long time apple fan, But its been the same old stuff from them and back in the day it was Motorola Flip, the Brick , then Star Tac all the great phones i had. so i made the switch back to Motorola ! love my moto 5g stylus
hey MOTO send me a FLIP ULTRA AND MAKE MY DAY!!!
Response from motorola.comBy Mitch, Motorola Customer Care, August 19, 2025
Hi billybob77429, Thank you so much for the great feedback. We’re thrilled to hear you're loving your phone! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
A reliable mobile phone at an affordable prices
on August 13, 2025
Posted by: Ivy54
I am happy with my new Motorola Stylus 2025. It looks great!
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
Hi Ivy54, Thank you so much for the great feedback. We're thrilled that you are happy with your new Motorola Stylus 2025. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Great features ...pics
on August 13, 2025
Posted by: An12
I bought my phone last June and I am very satisfied!
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
Hi An12, Thank you so much for the great feedback. Your satisfaction shows that you made a solid choice. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1 out of 5
1
Motorola reinviting "You get what you pay for"
on August 13, 2025
Posted by: No longer touchscreen
Yet another brand new Motorola phone that is not actually a touch screen because the phone does not recognize touch or mis interprets the touch as a command to close the and screens on the phone. Some apps are unusable because if they are opened you must restart the phone to escape. All motorola phones should be seized by the Department of Health for being a public health hazard because they will quadruple your blood pressure.
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
We’re sorry to hear about your experience, and we understand how frustrating this problem must be. The behavior you’re describing with the touchscreen and apps is not what we expect from our devices. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
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