Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g stylus 2025 256GB (Unlocked) - PANTONE Surf the Web
Average customer rating
4.2
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
97
4 Stars
20
3 Stars
12
2 Stars
10
1 Star
11
80%of customers recommend this product.
(
60 out of
75)
Customer Reviews for Motorola - Refurbished Excellent - moto g stylus 2025 256GB (Unlocked) - PANTONE Surf the Web
Customer Rating
4
Great phone
on January 17, 2026
Posted by: Jdave95
from Ashland, KY
I’ve had this phone for a little over 2 weeks now and it’s a great deal for what you get. You get all the features you want for a good price plus stylus support.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 18, 2026
Hi Jdave95, Thank you for your feedback! We’re glad to hear you’re enjoying your phone and getting great value from it. It’s wonderful that the features, including the stylus support, are meeting your needs. We hope it continues to serve you well! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en. -Mitch
Written by a customer while visiting motorola.com
Customer Rating
3
Lacking the capability and functionality
on January 13, 2026
Posted by: DeeAnn
from Woodward Oklahoma
I have been using a motorola stylus since 2020 I just upgraded to the 2025 stylus and I have to be honest it does not function as seamlessly as my 2020 phone. It seems to be a more basic phone and it doesn't have the capability of my old phone. I'm not nearly as happy with the 2025 stylus.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 14, 2026
Hi DeeAnn, We’re sorry to hear that the Moto G Stylus 2025 hasn’t felt as seamless as your previous Stylus device from 2020. We understand how disappointing that can be, especially when upgrading after several years. As we stand by our phones, we'd like to help. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Exceptional!
on January 13, 2026
Posted by: iFixItAll
from Okeechobee, FL
Love it! Bought it as an upgrade to my former 2024 version, once again Motorola did not disappoint. Briefly purchased a Samsung Galaxy S21 and was disappointed at the lack of features and ergonomics of the device, sold it and went back to Motorola after 1 day, the camera is amazing, the audio sounds crisp and loud, performance is very good, no lagging or freezing even when opening multiple large apps and toggling between them rapidly. Overall very happy with the new phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 13, 2026
Hi iFixItAll, Thank you for taking the time to share such a detailed review. We’re thrilled to hear that your upgrade experience has been exceptional and that your new Motorola device continues to meet your expectations. It’s great to know you’re enjoying the camera quality, audio clarity, smooth performance, and overall ergonomics, especially when multitasking across demanding apps. Your loyalty and trust in Motorola truly mean a lot to us. We appreciate you choosing Motorola again and hope your new phone continues to deliver a great experience every day. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
great phone
on January 12, 2026
Posted by: sierra
from yukon ok
great phone for the price this was my first Motorola phone very impressive
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 13, 2026
Hi Sierra, We’re glad to hear that your first Motorola phone has been a great experience and that you find it impressive for the price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
wireless charging doesnt work
on January 12, 2026
Posted by: Neon
from florida
I bought the Motorola Moto G Stylus 2025 because of its great specs and the wireless charging. Unfortunately, the wireless charging is broken. It keeps connecting and disconnecting non-stop. If I put it on a charging pad, the screen just flashes on and off showing the charging status. I'm really frustrated with this phone.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 13, 2026
Hi Neon, We're sorry for the frustration this has caused. We understand how disappointing it is when a key feature like wireless charging does not work as expected, especially on a new device. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
4
Yes, it's worth it.
on January 10, 2026
Posted by: mntsipe
from Minneapolis, Minnesota
I bought myself the 2025 Moto G Stylus for X-mas and I think it was worth every penny. It's plenty fast, is expandable, and a great value for its price range. The display is very bright and clear, and while it's not a deal breaker for me, the camera seems to take decent pictures. If I were too "nik-pik" anything it would be the overall size. It's just a little bit small for my hands. Really nothing at all. I would caution anyone who buys the Stylus to definitely buy a case for it as it is plenty slippery.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 13, 2026
Thank you for sharing your experience, Mntsipe. We’re glad to hear that your Moto G Stylus 2025 has been a great fit for you in terms of speed, storage, and display quality. Your tip about using a case is helpful for others as well. We appreciate your feedback and are happy you’re enjoying your device. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on January 8, 2026
Posted by: KBell
The unit was purchased less than a month ago, and so far so good. There's a design flaw that in my opinion is worthy of looking into. The unit will not sit flat on the table due to the camera. The side to the camera should have been made to level of flush with the camera area. Above all, the phone is good with the storage the same as my old 2023 Moto G stylus. I have an A grade.
Response from motorola.comBy Mitch, Motorola Customer Care, January 8, 2026
Hi KBell, Thank you for taking the time to share such detailed feedback. We’re glad to hear the phone has been performing well so far and that the storage meets your needs. We also appreciate your comments about the camera design and how it affects stability on a flat surface. Feedback like this is valuable and helps our team consider improvements in future designs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
love this phone
on January 6, 2026
Posted by: xXGrimXx
Have had 2 months . Works great ,no lagging or slow
Response from motorola.comBy Mitch, Motorola Customer Care, January 7, 2026
Hi xXGrimXx, Thank you for sharing your experience. We’re glad to hear you’ve been enjoying the phone over the past couple of months and that it’s been delivering smooth, reliable performance. Your feedback means a lot to us, and we appreciate you choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-stylus-2025/bd-p/moto_g_stylus_2025_en.
Written by a customer while visiting motorola.com