Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,873 Reviews)
Open Ratings Snapshot
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3 out of 5
3
lost feature
on May 31, 2023
Posted by: TucsonUser
[This review was collected as part of a promotion.] I don't use any of the TV or web APPS. My phone is for 3 things, phone calls and text messages and pictures. I really liked the HEALTH APP in the S8+, but you eliminated the STRESS feature of this APP in the S23 Ultra. That is a major loss for this phone. It also need to have a way to test the heart rate and any problems like a EKG. My polar A300 keep track of my heart rate at the gym, but the phone would be able to keep track all the time, if it had this feature.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 1, 2023
Hi there TucsonUser, we appreciate you sharing your thoughts on your Samsung Galaxy S23 Ultra. We completely understand how important it is to be able to track your health. With advances in technology we have been able to create sensors that can continuously monitor your heart rate, stress levels, sleep, ECG, and other factors in addition to your daily activity. The best and most effective way to continuously track these would be with a Samsung Galaxy Watch that can track all of these continuously and store them on your device alone to be shared with your health care provider if you choose. We appreciate you being a Samsung customer, and have attached a link to the Samsung Support Team if you have further questions about Samsung Health features. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
REALLY Smart Phone!
on May 31, 2023
Posted by: Textvlgal46
[This review was collected as part of a promotion.] What a great phone! It's my BFF and is ALWAYS here when I need it. I could go into all it's features, but it's easier to say what it doesn't do. OH! I can't think of anything it doesn't do. Needless to say, I am pleased with it....it's picture-taking magic, it's clear as a crystal speaker, it's "humongous" screen, it's pen. I could go on and on. It's storage is over the top, too. I LOVE it!!!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive features
on May 31, 2023
Posted by: Jimmie
[This review was collected as part of a promotion.] I love the galaxy s23 ultra, I've been a Samsung lover since the galaxy prevail series years ago. I don't upgrade every year but I do when I see the upgrade is drastic and going from my s21+ to the s23 ultra was a no Brainer. Faster processing, better UI. And when I say I am photoshop illiterate I mean it but this phone makes editing photos so simple. And having an s pen opens up even more fun options with the phone. Memory is great as well and pictures are perfect.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy S23 Ultra
on May 31, 2023
Posted by: Investigator
[This review was collected as part of a promotion.] This has got to be the best phone I have ever bought. Every morning I wake up and turn it on to discover new ways to use it and enjoy it. I have never been so excited to use a cellphone in my entire life. My cousin saw how happy I was with mine, she bought one the following day!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S23 Ultra Review
on May 31, 2023
Posted by: JoshG728
[This review was collected as part of a promotion.] Great phone. I upgraded from Note 10+. Improvements in all-around performance and better squarish (less rounded) feel to edges.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best cameras I have seen in awhile 👍
on May 31, 2023
Posted by: Spence
[This review was collected as part of a promotion.] It has been far the best phone I have ever owned. Awesome features most of which I may never use but if I need them I have them.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to navigate
on May 31, 2023
Posted by: Loopy76
[This review was collected as part of a promotion.] Great with work email. Navigation is very helpful while using android auto
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent performance; battery needs improvement
on May 31, 2023
Posted by: RetCEO
[This review was collected as part of a promotion.] Phone is used primarily for work. Processing speed and camera are excellent. Only complaint is the battery depletion over the course of a day.
Written by a customer while visiting Samsung US
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