Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,601 Reviews)
Rating breakdown 5,601 reviews
5 Stars
4,348
4 Stars
929
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Good - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Posted by: Bent
from California
Expertise:Expert
Verified Purchase:Yes
Great phone. There are some inconsistencies with app scaling but not a Samsung issue. The multitasking feature is amazing to try to do new things.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on October 26, 2024
Posted by: Technologylover23
[This review was collected as part of a promotion.] Which AI features are US consumers keen to use on their phones? Voice assistant (e.g., searching the web, taking actions, etc.) Photo and video tools (e.g., object removal, photo and video editing, etc.) Writing tools (e.g., rewriting emails, summarizing, etc.)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
It discharges quickly, it heats up, the fold 5 is
on October 26, 2024
Posted by: Kelin Oliva
Verified Purchase:Yes
It discharges quickly, it heats up, the fold 5 is better
Response from Samsung USBy Social Commerce, October 28, 2024
Hello Kelin,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than anticipated operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please also take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. If you would like any further assistance after reviewing the resources that have been shared, let us know by contacting Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than anticipated operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please also take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. If you would like any further assistance after reviewing the resources that have been shared, let us know by contacting Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Posted by: Michael J
from Torrance, CA
Verified Purchase:Yes
Awesome phone. The purchase online was smooth process and the trade-in. I am very happy with the purchase I made. Highly recommend to go with online purchase.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gorgeous
on October 26, 2024
Posted by: My Pinxk Galaxy Z Fold 5
from Colorado
Expertise:Expert
I love this phone so much better than the z fold 4. Takes beautiful pictures and has a lot more new deatures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: QueenB
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
Everything about the z fold I like. I feel like an s pen should've came with the z fold but it is amazing can't wait to see what's next.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Andy
from Munster indiana
Expertise:Expert
Verified Purchase:Yes
Love this phone, responsive fast. What's not to love.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kchina69
from Margate, Florida
Expertise:Intermediate
Verified Purchase:Yes
Such an amzing phone. The clarity, the functions, the ease of use, I can go on but you need to expereince it to believe it!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US