Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,206 Reviews)
Rating breakdown 5,206 reviews
5 Stars
4,069
4 Stars
864
3 Stars
176
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Good - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Powerfully Convenient
on June 10, 2025
Posted by: SimplisticEcosystem
[This review was collected as part of a promotion.] I use my watch as a substitute for my phone for specific events where I don't want to carry my phone. Primarily, I will leave my phone at home when I go to the gym. I have everything I need to track my workout routines, monitor my health and have music with downloaded music or Spotify. I don't miss any communication because the watch is connected, so I'm able to call, text and use the web if needed.
When I do have my phone, I sync it with my watch switching back and forth between apps for energy scores, health monitoring and communication. The ecosystem is very intuitive especially when I'm overseas and need translations done. I use my watch, phone and buds to have conversations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Strong overall foldable
on June 10, 2025
Posted by: ChicagoJoe
[This review was collected as part of a promotion.] I love everything about the phone except for its thickness and low outside camera quality. Once these are addressed, I think they will take the market. The UI is outstanding.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Still some flaws...
on June 10, 2025
Posted by: Tgreiner1975
[This review was collected as part of a promotion.] I have not used the Galaxy AI feature yet. I don't use the phone for much other than work and emails and actually a phone.
The case sold by Samsung does not have a way to hold the S Pen.
Many applications do not work both ways as opened and closed.
The S Pen does not work on the outside screen. Only when folded open.
The launcher disappears when the phone is switched from closed to open on some apps.
The closed screen on the front is narrow and the screen protector offered in the front has a hinge and the hinge blocks access to the left side of the active screen preventing accurate typing. Especially if you make the keyboard float.
Compatability with non-Samsung products is excellent.
The case sold by Samsung does not have a way to hold the S Pen.
Many applications do not work both ways as opened and closed.
The S Pen does not work on the outside screen. Only when folded open.
The launcher disappears when the phone is switched from closed to open on some apps.
The closed screen on the front is narrow and the screen protector offered in the front has a hinge and the hinge blocks access to the left side of the active screen preventing accurate typing. Especially if you make the keyboard float.
Compatability with non-Samsung products is excellent.
Value
2
Response from Samsung USBy R&R Team, June 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Tgreiner1975! It’s great to see that you primarily use your device for work and emails. We understand your concerns with the S Pen holder and the functionality of apps in different modes. We do offer have S Pen cases specifically for your Z Fold6. We also recommend that you ensure that all your apps are always up to date with the latest software for the best performance. Your comments are essential as we continually seek to improve our products. It’s great to see that you've had positive experiences with compatibility across non-Samsung devices! If you have any further concerns or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone one of the best I have purchased.
on June 10, 2025
Posted by: Kellyrt
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Fold 6 and absolutely love it. The foldable design is not just cool—it’s incredibly functional. Switching between the cover screen and the larger inner display is smooth, and the multitasking capabilities are unmatched. It’s like carrying a phone and a tablet in one sleek device.
What really impressed me is how well Galaxy AI works with the Fold 6. From summarizing notes and emails to translating text in real-time, the AI features feel natural, fast, and genuinely useful. I especially love how it helps with writing and productivity—suggesting better phrasing, organizing thoughts, and even planning my day.
Galaxy AI feels like a smart assistant that actually understands what I need, and the large screen makes using these tools even better. Combined with the power and performance of the Fold 6, this phone makes everyday tasks easier and more efficient.
Samsung really nailed it with this one. The Galaxy Z Fold 6 is powerful, innovative, and enhanced in all the right ways by AI. Highly recommend this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but NOT great!
on June 10, 2025
Posted by: JRdaProudDad
[This review was collected as part of a promotion.] The ZFold6 is a good device but certainly not great. For a "Flagship" device, it lacks a lot of flagship specs; mediocre wired/wireless charging, small battery size, too heavy, lack of camera quality, I'm not into AI so I don't care for those features, cover screen too small, crease too noticeable when unfolded, and most importantly, too expensive!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and out if the world!
on June 10, 2025
Posted by: Tru2thegalaxy
[This review was collected as part of a promotion.] Im a galaxy fan and decided to give the galaxy z fold 6 a try and let me tell you, it is out of this world! I purchased the stylus with it and the things you can do are even more incredible, this device is literally a tablet in your pocket with a smooth finish. On top of that the galaxy AI is an amazing feature to take advantage of, ive found it handy to have especially while traveling to other countries, So rather your using the device for gaming, video streaming, or even creating content with the amazing camera, this device is a must have!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Almost Perfect
on June 10, 2025
Posted by: SamsungUser77
[This review was collected as part of a promotion.] It is almost perfect. I have multiple phones but as a daily driver I use galaxy fold. I use it for work, media and reading.
I believe the item so expensive should have top notch camera and should be thinner. I love that it is narrower than regular phone.
I believe the item so expensive should have top notch camera and should be thinner. I love that it is narrower than regular phone.
Galaxy AI features are at best gimmicky feature.
Value
3
Response from Samsung USBy R&R Team, June 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! We’re excited to see that you enjoy using it while driving for work, as well as for media and reading. We understand your perspective on the camera features and the device's thickness. The Galaxy Z Fold6 is equipped with a powerful camera setup, featuring a 10MP Front/Cover Camera and a hidden 4MP Under Display Camera for stunning selfies and video calls. On the rear, we have a fantastic triple camera system: a 50MP Wide-angle Camera for breathtaking shots, a 12MP Ultra Wide Camera to capture more in every frame, and a 10MP Telephoto Camera for beautiful zoomed-in photos. While the design is narrower for comfort in handling, we believe you might come to appreciate the camera capabilities as you explore the features more. Be sure to check out the link to learn more about the great camera features that your Z Fold6 offers. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Foldable times
on June 10, 2025
Posted by: INDRASUNEEL8410
[This review was collected as part of a promotion.] This product is awesome and have some great features and can fold this device more that 1 lakh times.
Value
5
Written by a customer while visiting Samsung US