Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,206 Reviews)
Open Ratings Snapshot
Rating breakdown 5,206 reviews
5 Stars
4,069
4 Stars
864
3 Stars
176
2 Stars
45
1 Star
52
93%of customers recommend this product. 
(
1,018 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Cutting edge technology.
on June 12, 2025
Posted by: Airuba
Verified Purchase:Yes
Nice design and a lot of good features. I love it.
Response from Samsung USBy R&R Team, June 12, 2025
We appreciate your honest feedback on the Galaxy Z Fold6, Airuba. It's awesome to know that you love your phone! The Galaxy Z Fold6 brings a refined design and powerful features, making it an impressive foldable experience. It is thinner and lighter than previous models, offering a more comfortable and pocket-friendly feel. The 1.5x brighter screen ensures excellent visibility, even in bright outdoor conditions, while the ProVisual Engine enhances camera performance for sharper images. With Galaxy AI, features like Circle to Search, Interpreter, and Note Assist add convenience and productivity, making everyday tasks smoother. Once again, we appreciate your insights! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Foldable that packs a punch
on June 12, 2025
Posted by: TECH818
[This review was collected as part of a promotion.] I have owned my Z Fold 6 since launch. This is the only Fold I've owned for a year, and it runs just as fast today as it did last summer. I use the Galaxy AI features daily, especially the spell checker and writing style features. This makes my life so much easier. This phone has been extremely durable; I've been remodeling my garage and getting dust and paint on the phone sometimes, and I'm able to clean it off and keep using it. The battery life has gotten better with every update. The cameras are very good on this phone as well, and it allows me to record video in 8K at 30 fps to capture those really cool shots on vacation with family. I've tried several phones from various manufacturers, but I seem to always come back to Samsung because of their attention to detail, great software and durability.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 13, 2025
We appreciate you taking the time to share your experience with the Galaxy Z Fold6! We're pleased to see it's been a reliable phone with and durable for you. It's great that the Galaxy AI features are making your daily duties easier, and we love that you're enjoying the 8K video recording for capturing family moments. If you ever need anything or have questions, Samsung Support is here for you. We’re committed to ensuring you have the best experience with your devices. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very spacious and new!
on June 12, 2025
Posted by: Hannah
[This review was collected as part of a promotion.] I love how the line in the middle disappears when you watch something.
Being able to use tabs on Google Chrome like a computer is neat.
My case comes with a kickstand to watch elevated big screen movies.
I am planning on connecting a small keyboard to use as a mini laptop.
Seems durable and long lasting.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 13, 2025
It's great to hear from you, Hannah! Thank you for your fantastic review of the Galaxy Z Fold6! We're pleased to see that you love the immersive experience, especially with the disappearing line and the multitasking features on Google Chrome. We love to know that the kickstand for elevated viewing really makes movie nights special for you. Connecting a small keyboard to create a mini laptop is a clever idea, and we’re happy you find it durable and long-lasting! If you ever have questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very satisfied with Zfold
on June 12, 2025
Posted by: MedicOnTheRun
[This review was collected as part of a promotion.] I use my ZFold for work and for gaming. I love the ability to open forms easily and the ability to see a larger screen which makes it easier to navigate pages that have 'boxes' to be filled out, without a lot of back and forth missing spaces that you can't see. I enjoy the fact that I can complete my work anywhere, without having to carry my PC. The memory and the programs that are available make this phone a game changer. The use of AI also makes it a great choice for anyone that needs to complete projects on the go. The larger screen makes it a great choice if you enjoy gaming in your downtime. This phone has excellent processing speeds and an all around great choice for work and play. My choice not to give it five stars is due to the problem I have with the front screen not transferring to the larger screen inside when I I am using programs like Facebook and want to open to a larger screen. This may not however be the phone's issue it could be the program. However it is a great choice for someone who has to work and play on the Run.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
4.5 out of 5 Stars.
on June 12, 2025
Posted by: Koec0015
[This review was collected as part of a promotion.] Overall amazing phone but it kinda stinks that my S23+ had some better features... I also HATE the new Android update but that's not Samsung's fault.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone with lot of features
on June 11, 2025
Posted by: SamsungOverApple
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 6 stands as a testament to Samsung's prowess in foldable technology, offering a blend of innovation and refinement. The Samsung Galaxy Z Fold 6 is a remarkable device that pushes the boundaries of smartphone design. It's ideal for tech enthusiasts and early adopters who value innovation and are willing to invest in a premium experience. However, for those seeking a device with top-tier battery life, cutting-edge camera capabilities, and a more traditional form factor, it might be worth exploring other options.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features and easy to use
on June 11, 2025
Posted by: GalaxyZfoldfan
[This review was collected as part of a promotion.] I use this device for all my daily needs. Work, gaming, steaming youtube, paying for products in store and online. I haven't delved to deep into the AI features, but so far so cool.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the versatility of this phone.
on June 11, 2025
Posted by: Charlieh2122
[This review was collected as part of a promotion.] The galaxy AI is very cool. It helps speed up photo editing and creating posts on the go.
I'm always using the multi-screen feature and everyone who sees it is enamored buy it. It helps me be way more productive at work and at home.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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