Customer Reviews for Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Customer Rating
5
Best thermostat for the money, period.
on October 5, 2021
Posted by: Johnny D
from North Carolina
Frequency of use:Daily
Gender:Male
I have been an HVAC technician for over 36 years. I have experienced many different thermostats. With out a doubt, I think that the Honeywell VisionPro 8000 thermostat is a great product. Easy to program and adjust. Very user friendly. I have had 2 of these in my own home for 6 years and love them. . You can over pay for one of those thermostats with the fancy name and a high tech graphic display if you like. Or, you can buy a product that was designed to control the comfort of your home. Isn’t that the idea anyway?
We had a new heat pump installed four days ago. This thermostat was installed by them as part of our purchase of the heat pump. We had the choice of getting the thermostat by itself, or getting it with RedLINK. We chose RedLINK because we thought it would be convenient to use our phones, or other devices, to control the temperature or change the schedule. I’m giving it two stars because when it works, it works fine. However, the thermostat has lost WiFi connection at least once every day since it was installed. Before someone gets the idea that we have a poor connection, or that the thermostat is far away from our router, we do not, and it is not. Our WiFi connection is very strong, and we never have issues with any other devices in the house. The thermostat is 15 feet away from the router, which has the RedLINK connected to it even closer to the thermostat. The RedLINK loses it’s connection, which causes an issue with the thermostat that we can’t live with. When it loses its connection, it automatically goes into recovery mode and sets the temperature to 75 degrees. Where we live, this would be a giant electric bill in the summer when we need the air conditioning the most. Luckily, I’m working from home, and can fix this by resetting the RedLINK when this happens. I worry, though, that if we aren’t home, this could happen and have our air conditioning running constantly until we’re back home to fix it. As soon as we can afford it, we’re replacing this with a smart thermostat that will work consistently.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, October 4, 2021
Hi, this is not something you should expect and we apologize for the experience. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be. -Jerry
So unuserfriendly to program that the temperature in our office is never comfortable.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, October 4, 2021
Hi, thanks for sharing your experience with us. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us. -Jerry
This product is connected to my wifi, but for no logical reason it will lose wifi connection and there will be no way for me to resolve the issue. When I press MENU, the wifi internet option doesn't even come up. So, I can't even reset it when it happens. If i didn't know better it happens every time they run an update to the unit. I could be wrong. Regardless, this item presents so many problems with the internet connection and no way to resolve it that I would never recommend this product to anyone.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, September 21, 2021
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch. -Joey
Works great as a thermostat but can't take advantage of the wi-fi options because it keeps dropping and now won't connect at all.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, July 16, 2021
Hi, we'd be happy to help get you connected so you can manage your thermostat remotely. Find ways to get in touch by visiting our Support Center link at the top of the page.
Had this for a few years. Love adjusting it from my iPhone. Here’s the problem: When I set it to “cool to 72 degrees at 7pm,“ I want it to start cooling at 7pm and run till it reaches 72. Noooo, it’s too “smart.” It tries to ARRIVE at 72 degrees at 7pm, so it starts cooling hours earlier based on what it has “learned” about how long my house takes to cool. My electric rate triples from 2:00 - 7:00pm to discourage peak A/C use, so it’s costing me big money. I constantly battle to outwit it’s smartness, but it keeps changing its “lead time.” If it had a “don’t anticipate” setting it would be perfect. Without such a setting, it’s an expensive nuisance.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, July 16, 2021
Hi, thanks for reaching out! Your thermostat is using our adaptive intelligent recovery function, which can be disabled. Simply follow these steps on your thermostat:
1. Touch MENU and select Preferences. 2. Use the down arrow to navigate to Adaptive Recovery and press Select. Follow the prompts to make the desired adjustments to the setting. 3. Touch Done to save and exit.
Visit our Support Center link at the top of the page to find all the ways to contact us if you would like some help walking through these steps.