Customer reviews from resideo.com
Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Average customer rating
2.5
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
13
4 Stars
6
3 Stars
5
2 Stars
14
1 Star
26
25%of customers recommend this product.
(
13 out of
52)
Customer Reviews for Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Customer Rating
5
Honeywell is the best period
on January 12, 2025
Posted by: JCDHVAC
I am a 39 veteran of the HVAC industry. I can tell you from extensive experience that the Honeywell line of thermostats are the best on the market. I have tried other brands and most of them are junk. Some are so over engineered that the customer can’t use them or program them properly. Even worse, they are overpriced on top of that. I have had 2 of these VisionPro 8000 thermostats on the wall in my home since they were introduced to the market in 2004. Do the math, that’s a long time. I find that the biggest problem with a lot of ( smart ) or programmable thermostat is user or installation error. Not product error. I recommend to customers it is better to stay basic and do the homework. I.e. read the owners manual. Honeywell has been making thermostats since 1906. They have it figured out.
Written by a customer while visiting resideo.com
Customer Rating
1
confusing
on January 11, 2025
Posted by: armysarge
moved into new home. have an 8000. trying to set up. not easy for an old man
Response from resideo.comBy Maria, Tech Support, January 15, 2025
Hi armysarge, we are sorry to hear about this. This thermostat requires an HVAC contractor for installation and configuration to keep the 5 years of warranty. Visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com
Customer Rating
1
Never get one of these
on December 30, 2024
Posted by: Spikecat
Worst thermostat I've ever had. Cycles on and off in both heating and A/C modes; misreads the temperature (right now it says the temperature is 78 degrees and the house is cold.
Response from resideo.comBy Joey, Customer care, December 30, 2024
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Customer Rating
1
This thermostat TH8320R1003 is awful.
on November 5, 2024
Posted by: mol lin
This thermostat TH8320R1003 is awful. Do not purchase or let the HVAC guy install this.
i wish the HVAC never used this model.
I can't find the actual manual that is accurate on the web anywhere. The honeywell website manual is inaacurate. There is no way to easily change the time.
I believe I will have to do a hard reset on the software. I do not have a touch screen input for the "time".
like the manual says. Also, it isn't under the system or menu functions.
I can't find the actual manual that is accurate on the web anywhere. The honeywell website manual is inaacurate. There is no way to easily change the time.
I believe I will have to do a hard reset on the software. I do not have a touch screen input for the "time".
like the manual says. Also, it isn't under the system or menu functions.
Also, my doesn't have any batteries at all.
Response from resideo.comBy Joey, Customer care, November 7, 2024
Hi, we're sorry to hear you're experiencing this with your unit, below I listed a link to the user guide, on page 3 you'll see direction on how to set the time/date. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
https://customer.resideo.com/resources/Techlit/TechLitDocuments/69-0000s/69-2761EFS.pdf
https://customer.resideo.com/resources/Techlit/TechLitDocuments/69-0000s/69-2761EFS.pdf
Written by a customer while visiting resideo.com
Customer Rating
4
Instructions do not explain humidity setting
on October 19, 2024
Posted by: FUHLA
from BONITA SPRINGS, FL
Maybe I missed it, but I cannot find any explanation of how the humidity setting works. Does the humidity setting override the temperature setting, and how much can it override it? Will it lower the temp 1 degree, 2 degrees, 3 degrees, unlimited? What's the logic?
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Thermostat Locked with a code.
on September 27, 2024
Posted by: Anonymous
from Mississauga
Our Thermostat accidentally locked with some code and we forgot the code. I don't know how to reset the password or factory restore the thermostat..
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, September 30, 2024
Hi, we appreciate your feedback and would like the opportunity to help locate this information for you. Our Support Center link at the top of the page has all the ways you can get in contact with us.
Written by a customer while visiting resideo.com
Customer Rating
3
Missing RedLink
on September 17, 2024
Posted by: JV1222
from Columbus OH
Bought a house with this Thermostat Redlink technology. Found the manuals and instructions, everything points to the previous owner using the Redlink gateway to control remotely, but the gateway is no where to be found in the house.
Would love to take advantage but don't see anywhere to just replace the Gateway. We don't need a new system entirely.
Would love to take advantage but don't see anywhere to just replace the Gateway. We don't need a new system entirely.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, September 18, 2024
Hi, we're sorry to hear you experienced this. We suggest getting in touch with an Hvac contractor to purchase the Redlink internet gateway. The part number for this is THM6000R7001.
Written by a customer while visiting resideo.com
Customer Rating
1
Redlink Never Works and Customer Service Can't Fix
on January 29, 2024
Posted by: avery7
from Portland, OR
Frequency of use:Daily
Gender:Female
The Redlink never works on my Thermostat. I've called customer service and we got it working for five minutes after an hour on the phone. I've reset my WIFI (all other WIFI works) and it also only works for five minutes.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Tech Support, January 30, 2024
Hi avery7, thank you for bringing this to our attention. This is not what you should expect. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com