Customer reviews from allclad.com
All Clad - All-Clad Specialty Cookware. Stainless Steel Nonstick Large Roaster with rack. 13" x 16" - Silver
Average customer rating
3.9
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
15
4 Stars
2
3 Stars
1
2 Stars
5
1 Star
2
68%of customers recommend this product.
(
13 out of
19)
Customer Reviews for All Clad - All-Clad Specialty Cookware. Stainless Steel Nonstick Large Roaster with rack. 13" x 16" - Silver
Customer Rating
2
Coating comes off and contaminates food
on November 28, 2025
Posted by: Sadchef
from Scaly Mtn, NC
Gender:Male
We’ve had this rack for a few years now. The nonstick coating is flaking off and ends up in the drippings. I consider this a glaring failure and am surprised it is still being manufactured. The actual roasting pan is great. I wish there was a stainless rack for it.
No, I would not recommend this to a friend.
Response from allclad.comBy All Clad Customer Care, December 17, 2025
Hi - we’re sorry to hear this wasn’t the experience you expected from All-Clad. We take product quality seriously and would like to learn more so we can help make this right. Please reach out to our team at 1-800-255-2523 so we can assist you directly.
Written by a customer while visiting allclad.com
Posted by: JamesURAskingTooMuch
Verified Purchase:Yes
We have a lot of All-Clad pans. Cheaper cookware typically rusts. The cook foods well and clean up like new when I use Barkeepers Friends
Written by a customer while visiting allclad.com
Customer Rating
1
Bad, unusable rack. Would never buy again.
on April 22, 2025
Posted by: G and L
I bought the roasting pan a little over a year ago. I’ve used it only twice and like for so many others, the black coating is coming off the rack. I’m not comfortable using it any longer and don’t trust it to be safe in its current condition. A lot of money for only two uses. I don’t understand why All-Clad doesn’t just use a normal, stainless steel rack that is safe, long lasting and easy to clean. Can’t find a replacement and as far as I can tell All-Clad doesn’t sell one. The bad thing is that I gave one of these as a gift.
Written by a customer while visiting allclad.com
Customer Rating
2
Roaster Rack Peels
on December 31, 2024
Posted by: Frank Poc
from Arcadia Ca
Gender:Male
Like many others, the rack coating is peeling. I no longer use it.
Some who complain appear to receive a robotic note saying to call them. To what end? Do they guarantee it or not? I think this is just a brush off.
No, I would not recommend this to a friend.
Response from allclad.comBy All Clad Customer Care, January 2, 2025
Hi! We regret to know we did not fully meet your expectations. Our goal is, and will always be, to assist our consumers in the best way possible. We apologize for not achieving this. We do understand your concerns and we have presented your review to our team for future product developments and improvements. Looking forward to making things right!
Written by a customer while visiting allclad.com
Posted by: Mikef53
from Jackson, TN
Gender:Female
Verified Purchase:Yes
Just what we were looking for to complement our D3 Stainless Steel set.
Response from allclad.comBy All Clad Customer Care, May 15, 2024
Hi! Thank you for your positive feedback on our products! We're delighted to hear you're enjoying them. Share your experience on other platforms like Instagram and Facebook. Tag us @allclad so we can see your posts and share them with our community. Your support means a lot!
Written by a customer while visiting allclad.com
Customer Rating
3
Rack doesn’t last, but All Clad will replace it
on January 22, 2024
Posted by: Lana
from New York, NY
Gender:Female
I have owned this roasting pan for years but never use it because the rack has lost all of its coating and I worry about the health hazards. Now seeing all the other reviews below, clearly I’m not the only one who has this problem. They do not sell a replacement rack. However they have a lifetime warranty on the nonstick coating, so if you call them, they will send you a replacement rack. So buy this item if you’re ok with replacing the rack after every few uses. I hope it can be recycled.
No, I would not recommend this to a friend.
Response from allclad.comBy All Clad, January 23, 2024
Good day. Please contact All-Clad Consumer Support at 1-800-255-2523 if you have any additional questions. Their hours of operation are Monday to Friday 8:30am to 5:00pm EST.
Written by a customer while visiting allclad.com
Customer Rating
4
Love the pan, hate the rack
on December 26, 2023
Posted by: AllClad maven
from Kent Island MD
Gender:Male
I was gifted this roasting pan about ten years ago and absolutely love it. It is large, conducts heat well, and as a bonus still looks brand new!
One quibble, though: the rack is already flaking off its coating and rusting. I don’t use the pan often; Thanksgiving turkey, Christmas prime rib and maybe an Easter ham. So after (maybe) thirty uses the rack is a health hazard. All-Clad doesn’t sell a replacement, and none of the (few) after-market racks really fit.
I would recommend this to a friend!
Written by a customer while visiting allclad.com
Customer Rating
2
Love the pan -- hate the rack.
on November 30, 2023
Posted by: Kathie in Tampa
from Tampa
Gender:Female
Use my pan 1-2x a year and every year look for a replaced rack insert because my is peeling too and is getting worst. Just called Customer Service and they basically told me to buy a universal rack off the internet. You would think that if the are aware of the situation -- which they obviously are by the number of bad review about the rack -- they would either offer a replacement rack or redesign the rack coating.
No, I would not recommend this to a friend.
Response from allclad.comBy All Clad, December 1, 2023
Good day. We regret that you have experienced an issue while in use of your All-Clad roasting pan rack. While there are no known issues with our accessories, we will advise that they will begin develop and show signs of use over time. Please contact All-Clad Consumer Support at 1-800-255-2523. Their hours of operation are Monday to Friday 8:30am to 5:00pm EST.
Written by a customer while visiting allclad.com