Customer reviews from hp.com
HP - Refurbished Excellent - 14" Laptop - Intel N150 Processor - 4GB Memory - 128GB Storage - Pale Rose Gold
Average customer rating
4.2 out of 5
4.2
(120 Reviews)
Open Ratings Snapshot
Rating breakdown 120 reviews
5 Stars
73
4 Stars
18
3 Stars
13
2 Stars
6
1 Star
10
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Customer Reviews for HP - Refurbished Excellent - 14" Laptop - Intel N150 Processor - 4GB Memory - 128GB Storage - Pale Rose Gold
Customer Rating
1 out of 5
1
Dosent hold charge and is slow
on September 5, 2026
Posted by: Denning
Verified Purchase:Yes
I like how I can do my school work on it but it dies so quickly and is very slow.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
It does the job
on September 5, 2026
Posted by: AG
Verified Purchase:Yes
Although it may not be the most powerful laptop, it serves its purpose effectively as a budget-friendly option. While it may not be the fastest laptop, it strikes a balance between speed and performance. It’s an excellent choice if you’re seeking a reliable and cost-effective laptop for general use.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Affordable
on September 5, 2026
Posted by: John
Verified Purchase:Yes
So far it works good for background checks, research and even watching movies. Don’t really like that the keyboard doesn’t light up and no touch screen. Read a lot of reviews talking about how slow it is but knock on wood I haven’t experienced that part yet.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great Laptop for Daily Use
on September 4, 2026
Posted by: Juli C
Verified Purchase:Yes
I use this laptop for email, creating correspondence, calendaring and creating paper calendar pages for a 7 year old. I also watch videos, respond to messages from my phone, take phone calls and take care of all of the business I need to address for personal reasons. It is plenty fast, has sufficient storage, response time is great and the display is wonderful. I have, however, already lost the =+ key, it has just popped off and disappeared.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
so far so good for an extra home computer
on September 4, 2026
Posted by: so far so good
Verified Purchase:Yes
I bought this for email, social, shopping and it seems to be working great!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Just Okay
on September 4, 2026
Posted by: Disappointed consumer
Verified Purchase:Yes
For a basic laptop it’s adequate for my needs. I would not recommend this if you plan to use this during a full days work. It’s great if you just wanna check your bank accounts or review your social media other than that if you’re looking for a high powered machine, this is not it
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Laptop
on September 4, 2026
Posted by: Arksecret
Verified Purchase:Yes
This 14" laptop has everything I need and goes with me everywhere. I can open it easily on tabletop or on my lap and it never misses a beat. I love the telephone feature, it eliminates having to work on two different electronics at once. Now I get my phone calls while I'm working. If I don't want to be disturbed, it's easy enough to turn off.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great compact laptop
on September 4, 2026
Posted by: Emm Rami
Verified Purchase:Yes
Great laptop for basic stuff I need. Great price too!
Written by a customer while visiting hp.com
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