Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7 out of 5
4.7
(1,170 Reviews)
Open Ratings Snapshot
Rating breakdown 1,170 reviews
5 Stars
912
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product. 
(
32 out of 37
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
5 out of 5
5
Features without the weight
on April 15, 2026
Posted by: Reddening
[This review was collected as part of a promotion.] After using a plus series for years, I began to get hand fatigue. I switched to the smaller, standard size for the s22. But I missed that real estate. I feel like the Edge is a good compromise of the two. It's easy to hide without soreness and it's still got the screen and power you need
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE LOVE LOVE IT!
on April 15, 2026
Posted by: Red1175
[This review was collected as part of a promotion.] LOVE LOVE My Samsung Galaxy S25 Edge with Galaxy ai!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has a great premium feel!
on April 15, 2026
Posted by: S01AIR
[This review was collected as part of a promotion.] The phone missing a telephoto lens was shockingly not a hindrance to the overall camera quality, which was a huge surprise. The lightness of the phone is unmatched and has been a great boon, making photography easier (less cumbersome) while still maintaining good quality. The implementation of Galaxy AI has been fun to adjust to and I have enjoyed the grammar features as well as the ability to turn screenshots into text I can highlight and copy.
Overall this phone has been great to me and gives me confidence in future releases, I can only hope they bring back the edge series again cause this phone is wonderful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Thought id be happier
on April 14, 2026
Posted by: Kayystarr
[This review was collected as part of a promotion.] Ive always loved my galaxy devices. This would be the first version i would say im a bit disappointed in. My notifactions never lihjt up my screen. But the screen will just stay on for no reason at all. I set it on dont tuen off if facing me. Always turns off. But if loojing at nothing stays on. Will jist glitch and click things. Sometimes wont click anuthing and freeze. Just all a round disappionted in tbis galaxy
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 16, 2026
Hi there Kayystarr, thank you for sharing your feedback on your Samsung Galaxy S25 Edge. We completely understand how distressing it can be when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you directly to ensure your device is operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on April 14, 2026
Posted by: Blueboy2
[This review was collected as part of a promotion.] The phone connects well with my new hearing aids . Answering calls and online browsing are a breeze. The hearing aid app works seamlessly making adjustments easy. It's really a great. phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The s25 is a definite step up from my 22.
on April 14, 2026
Posted by: Scottyboy
[This review was collected as part of a promotion.] I can't wait to step up. I really like my 22, but I know the AI with the S25 will be so much better and easier to use. These galaxy products seem to out last other types of phones. My wife likes the total opposite type phone and she is always fussing and asking herself, (why the heck can't I do this). About her phone, I just laugh and take mine out and show her how easy my s22 does it. She never wants to hear it of course. I say, well that's the 1 you had to have. I have always had a galaxy product and will always have a galaxy product.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good phone
on April 13, 2026
Posted by: Dsmonty
[This review was collected as part of a promotion.] Can basically do anything from watching vids. To doing school work. I've enjoyed using this phone very much and I would definitely get another one of i had to.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone. My favorite thing about this
on April 13, 2026
Posted by: Northwestwind123
[This review was collected as part of a promotion.] I really love the camera it takes very clear shots whether I'm close up or far away. Also it's great for streaming my game. I can stream my games and I get no buffing. I've never had a phone so great. The screen is very clear and it is very receptive to my touch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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