Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7
(1,170 Reviews)
Rating breakdown 1,170 reviews
5 Stars
912
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for Samsung - Refurbished Good - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
1
The s25 edge phone is a huge disappointment
on August 10, 2026
Posted by: Will440
[This review was collected as part of a promotion.] The phone charging port works when it wants to. Camera is subpar. Screen quality is ok.i actually went back to using my s20 note ultra. It's what 8 years old .screen quality is no comparison.
Value
1
Response from Samsung USBy R&R Team, August 13, 2026
Hello Will440, thank you for your feedback on your Samsung Galaxy S25 Edge. We understand how frustrating it is when your device is not operating as intended or expected. We have provided links to articles to help you with the charging, camera, and settings available on your device. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Absolutely love this phone and its features “I use
on August 10, 2026
Posted by: SirLancelot311
[This review was collected as part of a promotion.] I chose S25 because of the camera. Samsung had the best camera and editing software.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Never going back
on August 10, 2026
Posted by: Kam4liv
[This review was collected as part of a promotion.] I love the AI assistance, and the ability of looking up anything with the push of a button. It's made learning so much easier. I'm so glad I chose this phone. I'm never going back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy my S25 edge it has worked well for me.
on August 10, 2026
Posted by: DavidsEdge
[This review was collected as part of a promotion.] I use it for work and personal use. On a daily basis 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Slim phone
on August 10, 2026
Posted by: Bikbwcr
[This review was collected as part of a promotion.] The device is great for its slim and light feature. The only reason I gave 4 is the limited vibration quality compared to other models. I frequently miss notifications because vibration is light. Regardless, I am satisfied that I chose this over the other models due to its slimness.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the way it is so vibrant in color & Graffit
on August 10, 2026
Posted by: Chicky
[This review was collected as part of a promotion.] I choose the Samsung s 25 because I love the way it feels in my head and the graffiti and colors and I can change my them on my phone to almost anything I want
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Edge
on August 10, 2026
Posted by: CeeM80
[This review was collected as part of a promotion.] The S25 Edge has been very reliable. I love the size and weight. Only problem is the battery. Which Samsung would continue this model in the future with a bigger battery. Please and Thank you!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone review
on August 10, 2026
Posted by: Thomas
[This review was collected as part of a promotion.] I chose this phone because I like it.
Thank
Thomas
Thomas
Value
4
Written by a customer while visiting Samsung US