Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7 out of 5
4.7
(1,170 Reviews)
Open Ratings Snapshot
Rating breakdown 1,170 reviews
5 Stars
912
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product. 
(
32 out of 37
)
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Customer Reviews for Samsung - Refurbished Good - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
2 out of 5
2
Bad battery
on June 11, 2025
Posted by: Irving
The battery is awful. Have to charge everyday . It should last longer
Response from Samsung USBy R&R Team, June 12, 2025
Hi Irving, thank you for sharing your thoughts about your new Samsung Galaxy S25 Edge with us. We understand how frustrating it can be when your device is not meeting your expectations, and we would love to help you maximize the battery life of your device. We have provided a link to a few troubleshooting guides to assist you with this matter, and to the Samsung Support Team to offer additional assistance if this continues. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
No s pen, had i known before, I wouldn't have purc
on June 10, 2025
Posted by: Samsngfanatic
[This review was collected as part of a promotion.] I hate this phone, had i known it wasn't going to have s pen i would have gone another route...if you are use to using s pen do not purchase
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 11, 2025
Hi there Samsngfanatic, thank you for sharing your thoughts about the new Samsung Galaxy S25 Edge with us. We know our customers have a range of needs and wants from their chosen devices, and we do our best to provide information to help our customers select the best options for their needs. We have provided a link to the Samsung Support Team if you would like to explore all options that may be available to you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am pleasantly surprised
on June 10, 2025
Posted by: SamEdge
[This review was collected as part of a promotion.] As the title says I am pleasantly surprised with my new Galaxy S25 edge. I was a bit worried about the battery capacity on this phone. But it's been fine. I get over a day with a charge. I've always liked the screen size of the galaxy + phones, but they are so heavy and thick. This 25 edge is so much thinner and lighter. It feels better than the plus if you're holding it for any length of time. So far I'm very happy with the edge.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great phone back into a small body
on June 10, 2025
Posted by: Mcnoahnuggets
[This review was collected as part of a promotion.] This phone has been amazing to use for personal use as well as for work.I've really enjoyed the ability to edit photos using galaxy AI. Using it to stream videos is wonderful due to its beautiful display. The games I've played on it so far.Have run smoothly and better than on any other device.I've previously used overall.I'd say this is great value for what you get.It is slim yet feels like it has enough weight to it that it has enough features packed in.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best phone in decades
on June 10, 2025
Posted by: youngprodigy
[This review was collected as part of a promotion.] this phone is pleasant to hold due to its thin design and light weight. the gorgeous high resolution vivid display makes it the best display you could want. I especially love the 200 megapixel camera for sharp pictures. the fingerprint sensor is extremely responsive and lightning quick. I love the punchy speakers that get loud with the noise equalizer and equalizer settings in the notification bar. Galaxy Ai works amazingly especially in the phone gallery. I love editing objects out of photos. the phone has a clean look and overall works like a charm!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, okay camera
on June 10, 2025
Posted by: sososo
[This review was collected as part of a promotion.] The phone is pretty great to use and is really slim, which I like. The only thing that is hard to deal with is the very low low quality camera.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love s25 edeg it have like s6 edge
on June 10, 2025
Posted by: AndersonAC15
[This review was collected as part of a promotion.] I love you Samsung pls give me free Samsung pls I love you Samsung pls give me free Samsung plsI love you Samsung pls give me free Samsung pls
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the fact that the S25 Edge is slim and smoo
on June 10, 2025
Posted by: Coco14
[This review was collected as part of a promotion.] The phone is helpful send email, taken pictures and streaming movies and music videos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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