Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 256GB (Unlocked) - Green
Average customer rating
4.3 out of 5
4.3
(82 Reviews)
Open Ratings Snapshot
Rating breakdown 82 reviews
5 Stars
57
4 Stars
11
3 Stars
3
2 Stars
4
1 Star
7
82%of customers recommend this product. 
(
41 out of 50
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 256GB (Unlocked) - Green
Customer Rating
5 out of 5
5
From apple to android and I am happy
on April 15, 2023
Posted by: brookGod
from Jersey city
Expertise:Beginner
Came to androids from apple today and I've been a loyal fan to iPhone for years . I got tired of the same Ole screen so I decided to do an experiment and try the new S23 out . So far I love it , everything feels new and alien, that's what's making the phone outstanding for me. Will I go back to iPhone? I will never know. So far I am loving this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic phone in ever way.
on April 13, 2023
Posted by: Dwaltus
from OK
Expertise:Intermediate
The S23 Ultra is a fantastic phone. I have had it now since February. There is not one thing that I can find fault with. My last phone was S21 ultra and this has been a nice update to that great phone. I like having the S pin docked in the phone, not like the s21 that had to be docked in a phone case. The pin works great and comes in very handy. My granddaughter has IOS 13 pro and this blows that phone out of the water in every area. The cameras are pretty equal until you factor in the zoom on the S23 ultra then her camera doesnt come close. This phone is very stable and has never had any problems like freezing up droping calls or loosing Wi Fi connections. It is very smooth and fast. I love the flat ends. I can stand the phone on end and take group pictures. The phone intigrates flawlessly with my galaxy watch 5. When taking group pictures you can view and shoot the picture from the watch. No more running back to get in the picture, that is a very welcomed feature. The flip case I got with the phone also is very handy with the small window that shows notifications. The new green color is also a very soothing and nice color. I feel the camera picture quality could be improved but it does take better photos than any other Galaxy phone I have owned.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best galaxy yet!
on April 12, 2023
Posted by: KkGalaxy
Expertise:Intermediate
I pre-ordered this phone and received it on February 15th. I've been using it daily since then and wow is this phone something!
For reference I've had Galaxy phones consistently since the s7 edge. I've always loved the operating system, customization abilities and the cameras. This phone is no exception and in my opinion is the best galaxy phone to date.
The battery life is amazing - I've taken it on long days of hiking and snowboarding while taking pictures and streaming music, and the battery has yet to go under 20%.
The camera and it's various settings are amazing and great for someone like me who dabbles in all kinds of photography from portraits, landscapes and wildlife shots. I've had no issues with the 200mp setting or the pro settings -all my photos have come out looking amazing and capture true to life photos.
My phone has never gotten warm even under heavy usage while charging simultaneously. I've had no bugs or errors or anything unexpected. It operates perfectly.
If you want the most capable phone for everything from streaming music and videos to professional looking photos -all on a phone that has a beastly battery and seamless operation- this is the one.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone!
on April 11, 2023
Posted by: CLAY
from ERWIN TENNESSEE
Expertise:Intermediate
I bought this a couple months ago and I love it. Mine has the 512 gb storage. Pictures are flawless. The speakers are nice and loud. The phone feels smooth. Display is awesome. Best one yet.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
its all about the camera and some extras also :)
on April 11, 2023
Posted by: HULKSTER
i got this (S23 Ulrra) after my S22 got crushed. i love this S23 Ultra 12 gb ram larger storage anc tge camera is just Awesome !!! Thank You Samsung :)
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent!
on April 8, 2023
Posted by: Dougvickie
from Tn GSM
Expertise:Intermediate
Just love this phone. 😀 I'm having my husband get one to. He loves too take pictures all the time. He's going to love this also!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful phone
on April 7, 2023
Posted by: Nick
from San Diego
Expertise:Expert
I have tried this out at the store and it is phenomenal.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
No thanks
on April 7, 2023
Posted by: Samsung sux
from Texas
Expertise:Expert
Had this for about 3 weeks. I am in a stable att environment. Voice is horrible through phone. Phone is way to invasive, cant disable the device looking for other devices around me. Put a little more effort in the microphone, and much less in the connectivity to every device I have in my house. May be the last Samsung I buy.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Bethany, Social Commerce, April 11, 2023
Hello... Thank you for your review of the Samsung Galaxy S23 Ultra. We appreciate your input as we continue to innovate and improve on the design and functionality of our products. I've attached a couple links that should help with the microphone and audio of your device. Please reach out to Samsung Support, also below, if we can offer additional assistance. Thank you for being a valued customer. -Bethany

Microphone issues with Galaxy phone or tablet (samsung.com)
Discover the Advanced audio settings on Galaxy devices (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
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