Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 256GB (Unlocked) - Green
Average customer rating
4.3 out of 5
4.3
(82 Reviews)
Open Ratings Snapshot
Rating breakdown 82 reviews
5 Stars
57
4 Stars
11
3 Stars
3
2 Stars
4
1 Star
7
82%of customers recommend this product. 
(
41 out of 50
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 256GB (Unlocked) - Green
Customer Rating
5 out of 5
5
Great service
on June 27, 2023
Posted by: Spuey
Good great deal. ;) In the world. Yeah
And service
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So nice
on June 26, 2023
Posted by: Amazon shopping company
from Utica New York
Of course this is one my favorite cell which does all the job done Right
Features
4 out of 5
4
Performance
5 out of 5
5
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not the best
on June 25, 2023
Posted by: Joguill00
from Houston
Expertise:Intermediate
The phone is decent. It is not like the note 20 ultra where the screen wraps around the edges. It is similar to the cheaper phones with a bezel very sad for a top of the line phone. If you have the note 20 ultra 5g then i recommend keeping it until something better comes out. Also no micro sd card slot big issue.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 27, 2023
Hey there Joguill00, we appreciate your feedback on your Samsung Galaxy S23 Ultra. We understanding to feel as though you are getting value in your device. We would be more than happy to help you with any difficulty you are experiencing. With regards to the storage capacity of your device, while we have discontinued the usage of a micro SD card for storage expansion, you can make use of digital storage expansion options availbable. We have provided a link to the Samsung Support Team if you would like assistance with options and set up of your additional storage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Definitely awesome
on June 22, 2023
Posted by: Pitchb235
from Arkansas
Expertise:Intermediate
Seems like a pretty awesome device. Much better than the previous versions that I have owned. The camera is absolutely amazing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exotic features.
on June 20, 2023
Posted by: MagicalK1eredJ1
I love this phone and the features! This phone is a fully functional BEASTMODE phone!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My 62nd birthday spent nicely!!
on June 1, 2023
Posted by: Shakirah622
I recently bought this phone!! A nice gift to myself for my birthday!! My 62nd birthday!!!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on May 28, 2023
Posted by: Metaldave
from San Antonio,Tx
Expertise:Intermediate
Just got the flagship phone and its great so far. Terrific photos and amazing speed, It a fantastic upgrade to my old phone(Note8) yes Note 8, six years and still running.I love this one though.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Speak to text needs work
on May 25, 2023
Posted by: Juls212
from Del Rio, Tx
Expertise:Intermediate
This phone has great features however the speak to text and predictive text are horrible. I have to go back and correct my messages before sending them out. If not the don't make sense.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 25, 2023
Hey there Juls212, we appreciate your feedback on your Samsung Galaxy S23 Ultra. We would be more than happy to help you troubleshoot the speech to text feature of your device. We have provided a link to how to reset Bixby and troubleshooting steps you can take. We have also included a link to the Samsung Support Team should you need further assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Bixby Troubleshooting
https://www.samsung.com/us/support/troubleshooting/TSG01213620/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
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