Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 256GB (Unlocked) - Green
Average customer rating
4.3
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
57
4 Stars
11
3 Stars
3
2 Stars
4
1 Star
7
82%of customers recommend this product.
(
41 out of
50)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 256GB (Unlocked) - Green
Customer Rating
5
Great featers and great battery
on November 1, 2023
Posted by: Brando89
from Idaho falls I.D
Expertise:Expert
I boght the galaxy s23 ultra . and i love it . the battry life is amzing .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
BIG DISAPPOINTMENT 😞
on October 27, 2023
Posted by: PPTT
from Consumer Cellular
Expertise:Expert
I bought mine because of all the so called amazing features
I had an S10. An old version I had for years. It was every bit as good as the S23 Ultra. I
The S23 Ultra is very expensive and not worth the purchase. The camera is no different than the old android. The awful magnifier goes off all the time. DON'T DO IT!!! WASTE OF GOOD HARD EARNED MONEY.
I had an S10. An old version I had for years. It was every bit as good as the S23 Ultra. I
The S23 Ultra is very expensive and not worth the purchase. The camera is no different than the old android. The awful magnifier goes off all the time. DON'T DO IT!!! WASTE OF GOOD HARD EARNED MONEY.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Don't Purchase Any <censored> Products Again!
on October 20, 2023
Posted by: Hrothgar
Expertise:Expert
The screen on this phone has gone bad twice now. It develops major flickering issues. The first repair was covered under the warranty. The screen developed the same exact problem a second time and now they want to charge me <censored> for repairs. This is the last <censored> product I will ever purchase!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 23, 2023
Howdy Hrothgar,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also have Samsung Care+ that is available to be added to eligible devices that would protect your investment? Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, spilling your drink into the speakers, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations nationwide to take your device to be quickly repaired, helps you get back to what you love doing most in life and that is one of our highest priorities. Talk about the ultimate peace of mind! Please do not hesitate to reach out to Samsung Support if you would like any additional assistance or if you would like to share any other feedback with us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also have Samsung Care+ that is available to be added to eligible devices that would protect your investment? Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, spilling your drink into the speakers, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations nationwide to take your device to be quickly repaired, helps you get back to what you love doing most in life and that is one of our highest priorities. Talk about the ultimate peace of mind! Please do not hesitate to reach out to Samsung Support if you would like any additional assistance or if you would like to share any other feedback with us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great features with this phone.
on October 18, 2023
Posted by: Anonymous
from Georgetown, KY
Expertise:Expert
I upgraded to the S23 Ultra a month ago and I'm extremely pleased with the performance.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best phone in the market
on October 5, 2023
Posted by: cali
from miami fl
Expertise:Expert
theres only few words to rate this device.
it is the best phone in the market by far.
it is the best phone in the market by far.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Back is made out of glass
on September 25, 2023
Posted by: Jenn
from Akron, ohio
Expertise:Intermediate
I bought my phone as soon as it was released. I have no issues with the phone. However, I have no idea why anyone would make the back out of glass...? I now have a phone with a shattered back.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, September 26, 2023
Hi Jenn,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Our partners at UbreakIfix are also on standby to assist you with your repair needs! If you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Our partners at UbreakIfix are also on standby to assist you with your repair needs! If you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on September 15, 2023
Posted by: RoastBobo
from Ontario, CA
Expertise:Intermediate
Recently upgraded from my S20 Ultra. I love the features and how smooth everything feels when downloading or playing a game
The only con I have is group messages sometimes stop working but that may just be my carrier acting up. This phome is the best and I'll most likely never go back to an IPhone
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone has everything I'm looking for and mor
on September 8, 2023
Posted by: Lees
from Santa Monica
Expertise:Beginner
Nice product would love to have one I've been looking to get one for a very long time.
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US