Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,453 Reviews)
Rating breakdown 3,453 reviews
5 Stars
2,744
4 Stars
583
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Good - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Great phone
on February 26, 2024
Posted by: Janelle
[This review was collected as part of a promotion.] Great phone! Great camera have had no issue. Got an unlocked phone and use it with no problems with my provider.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and simple to use!
on February 26, 2024
Posted by: Rachelm87
[This review was collected as part of a promotion.] Ive enjoyed my upgrade to the S24 5G, it's compact, has a wonderful camera and it is very fast! I do not have issues with load times or steaming via Wi-Fi or cellular data. Video look clear and hi-def. Storage space seems to last a long time as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Elite performance
on February 26, 2024
Posted by: Drivencloud64
[This review was collected as part of a promotion.] Probably the best phone I've had in a while. I've had Samsung for years but this phone really goes above and beyond. Great features and fast performance. Great picture and video quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love Samsung phones!
on February 26, 2024
Posted by: 4Pecia4
[This review was collected as part of a promotion.] I prefer Samsung phones. They have great features and reliability. The camera takes amazing photos!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Works great!
on February 26, 2024
Posted by: 4Pecia4Pecia
[This review was collected as part of a promotion.] I prefer Samsung phones. They have the features I like. I also love the camera on these!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The features on this phone are great.
on February 26, 2024
Posted by: Thetameson
[This review was collected as part of a promotion.] Such a easy phone to use. Took a while to get used to all the new features, but that was because of my old habits. I enjoy the camera and how quick this phone is. The quickness of the focus and ease of zoom while utilizing all the filter and camera options works fantastic for me taking pictures with my family. This is my favorite phone and I you could not pay me money to change it to another model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever
on February 26, 2024
Posted by: TheGreyWolf775
[This review was collected as part of a promotion.] I use this as my daily use device and it does everything I expect of it woth no questions asked. Great screen for streaming videos and powerful enough to run games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, battery could use improvement
on February 26, 2024
Posted by: EBOklahoma
[This review was collected as part of a promotion.] I use my phone all day for work and browsing. I also re ord a lot of video. It's a great phone but the battery life and memory could definitely be a lot better.
Value
3
Response from Samsung USBy Social Commerce, February 27, 2024
Hey EBOklahoma,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please take a few moments to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your busy schedule to learn some important information about optimizing your Galaxy battery. Samsung Cloud, Microsoft OneDrive, and Google Drive are a few cloud based storage options that you have available to store your content if you're in need of additional storage. Also check out, "Manage storage on your Samsung Galaxy phone" if you would like more information on your storage options. If you have any questions for us or if you would like any further assistance afterwards, feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please take a few moments to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your busy schedule to learn some important information about optimizing your Galaxy battery. Samsung Cloud, Microsoft OneDrive, and Google Drive are a few cloud based storage options that you have available to store your content if you're in need of additional storage. Also check out, "Manage storage on your Samsung Galaxy phone" if you would like more information on your storage options. If you have any questions for us or if you would like any further assistance afterwards, feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US