Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7 out of 5
4.7
(3,453 Reviews)
Open Ratings Snapshot
Rating breakdown 3,453 reviews
5 Stars
2,744
4 Stars
583
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product. 
(
22 out of 26
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5 out of 5
5
Excellent features
on July 29, 2024
Posted by: JustADude
[This review was collected as part of a promotion.] I really love the new camera modes. My last galaxy device was a s9 and this new phone has definitely kept the torch or quality samsung products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features like AI photos etc.
on July 29, 2024
Posted by: Robhall2001
[This review was collected as part of a promotion.] The new Galaxy AI features are pretty awesome. The camera is high quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery doesn't last long
on July 29, 2024
Posted by: Jarrhead
[This review was collected as part of a promotion.] My new galaxy 24 battery does not hold a charge very long.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great pictures
on July 29, 2024
Posted by: Morgan246
[This review was collected as part of a promotion.] I use my phone for work amd school. It has helped me tremendously.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice simple to operate phone
on July 29, 2024
Posted by: RamblinRose
[This review was collected as part of a promotion.] Great pics
Good hand fit
But battery life a bit short
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All around a great phone
on July 29, 2024
Posted by: Intergeek
[This review was collected as part of a promotion.] I use my S24 for every and anything. I really love the circle and search feature. It comes in very handy. The photo quality is also an amazing aspect of the phone. It has a feature called Galaxy AI to enhance photos and change backgrounds or remove them completely. I've used it many times and each time the photos come out like they've been shot professionally in a studio. I love the many many features the phone has. It has so many settings and customizable options. You can't go wrong with the S24. Best phone I've ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One phone to rule them all
on July 29, 2024
Posted by: Serggarnot
[This review was collected as part of a promotion.] With most things in life, you need something that is straight to the point. No gimmicks, no extra hoops to jump through this Galaxy is all business. It does exactly what I want it to do when I need it. With the new Galaxy AI I am able to research and gather information in real time all while completing other tasks. I use my Galaxy for work and home, it never ceases to amaze me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I love the AI features
on July 29, 2024
Posted by: Dragonflymom4
[This review was collected as part of a promotion.] The phone is great love the AI features. It's seamless motion is amazing.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 16, 2024
Hi Dragonflymom4. We really appreciate your feedback on the Galaxy S24. We're glad to see that you love the AI features and its seamless motion. One of the standout features of the Galaxy S24 and S24+ is the Nightography capability. It's not limited to just the Rear Camera; the dedicated ISP block allows you to capture stunning Nightography photos and videos with the Selfie Camera as well. The ProVisual engine, powered by AI, enhances zoom functionality, resulting in sharp, low-light photos and videos with reduced noise and improved detail. Again, we appreciate your outreach and love to see that you are having a good experience with the Galaxy S24. If you have any concerns or questions, reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
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