Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7 out of 5
4.7
(3,453 Reviews)
Open Ratings Snapshot
Rating breakdown 3,453 reviews
5 Stars
2,744
4 Stars
583
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product. 
(
22 out of 26
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5 out of 5
5
Best smart phone on Earth!
on October 10, 2024
Posted by: Tyty88
[This review was collected as part of a promotion.] Fast & battery life is amazing, love the weight to it, pictures are awesome. Hands down the best phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on October 10, 2024
Posted by: Alexander Hope Ferdinand
from Saint Louis, Missouri
Expertise:Intermediate
Verified Purchase:Yes
The product is worth the money. I've already recommended to two different people
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfirmance and style, easy use
on October 4, 2024
Posted by: Kufa
from Urbana
Expertise:Expert
Verified Purchase:Yes
Good cellphone. I liked it when first unpacked. Highly recommend if you want to use good smartphone, all required are appropriate.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 samsung galaxy
on October 1, 2024
Posted by: Joyce
from New jersey
Verified Purchase:Yes
Very good phone, i love it, i would recommend it to friends
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
To hard to setup
on September 17, 2024
Posted by: Chris S
from 92008
Expertise:Intermediate
Verified Purchase:Yes
Hard to setup, still says couldn't download widgets on lock screen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 26, 2024
It's great to hear from you, Chris! Your feedback is greatly invaluable to us as we continue to make improvements. We see noticed you reached out to share your thoughts on the Galaxy S24 Ultra. The S24 Ultra comes equipped with a stunning 6.8-inch Dynamic AMOLED display with a refresh rate of 120Hz, providing an incredibly smooth and responsive user experience. We see that you reached out with concerns about setting up your phone. We'd like to gather some additional information so that we can further assist you with this. Please reach out to us at Samsung Support so that we can get started. We look forward to your outreach! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Preforming as expected
on September 16, 2024
Posted by: Dk0dave
Expertise:Intermediate
Verified Purchase:Yes
Preforming as expected. Just wish Samsung would remove restrictions from browsing within the phone instead of connecting to pc
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
User Review.
on September 12, 2024
Posted by: Sohaib
from Washington DC
Expertise:Expert
Verified Purchase:Yes
Overall great experience, except for one instance where the phone screen froze for 30 mins. This instance happened 15 mins after when I plugged it into a portable powerbank.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Unusable
on September 10, 2024
Posted by: Henry
from Here
Expertise:Expert
Verified Purchase:Yes
Constant ads from Samsung and Google make phone unusable. This phone spews spam.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 25, 2024
We appreciate you taking the time to reach out to us, Henry. Our main goal is to ensure that our customers have the best experience possible. We noticed that you contacted us to provide feedback on the Galaxy S24. With the Galaxy S24, you can save old videos as epic replays with Galaxy AI, because some memories are best in slow motion. Additionally, with Live Translate, you can speak foreign languages on the spot using Live Translate with Galaxy AI. Unlock the power of convenient communication with near-real-time voice translations right through your Samsung Phone app. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. Check out the link attached for instructions on how to do so. If this continues, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/answer/ANS00084982/ (pop-ups)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
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