Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,453 Reviews)
Rating breakdown 3,453 reviews
5 Stars
2,744
4 Stars
583
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Good - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
This is a great phone
on February 25, 2025
Posted by: Ihitithard
[This review was collected as part of a promotion.] I use it daily of streaming. And love the downloads speed .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its a pretty great phone and it lasts me all day!
on February 25, 2025
Posted by: Urijah
[This review was collected as part of a promotion.] Ive used the s24 for about 4 months now and it basically goes a full day without charging and its amazing. My old phone only lasted a few hours compared to this one. Samsung the goat 🐐
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 review.
on February 25, 2025
Posted by: Zannnyzan
[This review was collected as part of a promotion.] The reason the Samsung S24 model is 5 stars is simple, It's processing speed. It's lightyears ahead of other smartphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 25, 2025
Posted by: Jcm5084
[This review was collected as part of a promotion.] Great features, usable technology, seamless actions across apps, even in the hands of the newest user. I'll be sticking with the Galaxy line from here on out. The photos it takes are phenomenal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on February 25, 2025
Posted by: jbonez
[This review was collected as part of a promotion.] Samsung Galaxy s24 is by far the best phone I've ever used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 25, 2025
Posted by: Herewego
[This review was collected as part of a promotion.] I love my galaxy s24 and all other samsung products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Awful battery, unstable
on February 25, 2025
Posted by: Eltank22
[This review was collected as part of a promotion.] Firstly I'm a dedicated consumer.
I enjoyed the original note.
The 23, and 24 are awful in every respect.
They response time is terrible.
I need a cable to the phone the battery is awful.
I'm so suprised.
I would like to be a tester for you so you don't embarrass me or you in futre6
I enjoyed the original note.
The 23, and 24 are awful in every respect.
They response time is terrible.
I need a cable to the phone the battery is awful.
I'm so suprised.
I would like to be a tester for you so you don't embarrass me or you in futre6
Value
1
Response from Samsung USBy R&R Team, February 26, 2025
Hi Eltank22, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We understand how frustrating it can be when your device is not meeting your expectations. We would love to help you troubleshoot any frustrations you are experiencing, and maximize your experience every day. We have provided links to articles to help you troubleshoot the battery life, and responsiveness of the display of your device. We have also provided a link to the Samsung Support Team. These experts can answer any questions you may have and help you troubleshoot further if these frustrations continue. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It is everything I was hoping for
on February 25, 2025
Posted by: Elbicho
[This review was collected as part of a promotion.] This device is all in one. My laptop went in a drawer.
Value
5
Written by a customer while visiting Samsung US