Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Phones used
on March 13, 2023
Posted by: 1954sky
[This review was collected as part of a promotion.] I use my phone to stream movies via wifi to my smart TV. Additionally to check emails, texting, social media, and of course phone calls.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's a decent smart phone
on March 13, 2023
Posted by: Kc6100
[This review was collected as part of a promotion.] I use my phone constantly. For work, for games, for video and photos, for everything. I'm not sure if upgrading from a Note 10 made my experience any better other than having a camera zoom that could see the tiny hairs on an elephants butt up close. Otherwise, it's a decent phone for everyday life.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another great Samsung
on March 13, 2023
Posted by: Jbx420
[This review was collected as part of a promotion.] I use my phone for gaming, internet and streaming. The memory capacity is amazing. The speed of the phone is great. Graphics are excellent. The cameras are AMAZING, how can you zoom in that far and still get a decent picture? I don't know what more to ask for in a phone. The stylus makes it great to take notes without having to type, or draw an illustration to explain something. Way to go.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great functionality and user interface.
on March 13, 2023
Posted by: Gmonee
[This review was collected as part of a promotion.] Phone has been snappy and reliable with the most user responsive features that have been offered by a smartphone that anyone can ask for.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on March 13, 2023
Posted by: Hartangel32
[This review was collected as part of a promotion.] I use it for games and work, it's great quality and the cameras are bomb! The screen quality and battery life are also very good
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 13, 2023
Posted by: Pitbull
[This review was collected as part of a promotion.] I used to have an LG phone and i chose this one when i switched companies and i like the s22 ultra for all the great features and it's a lot better than my former phone and i like the way pictures come out also and im just about ready to get the s23 ultra probably closer to summer..
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Overall, Handsdown!
on March 13, 2023
Posted by: IrishMech
[This review was collected as part of a promotion.] So I run a small business, 3 different social media pages, 2 e-commerce stores and 5 personal, social accounts as well as do surveys, promotional pay-per-view videos and video chat, message, and forwards pics and other content to my 2 children, 74 cousins and other extended family, friends, clients as well as promote my friend's businesses, online shop and ultimately run a very busy, yet organized train of chaos right from the palm of my hand and thanks to this S22 Ultra 5G, I can do so without even missing lunch.
This phone is so versatile I can run all of that, and more with zero lag or slow-down times. I can slip in a punch list on top of ANY activities I have going with the slide of my S-Pen and expect full functioning, state of the art performance at literally every turn and I still have yet to reach this devices limits, although I try to do so daily.
Samsung has clearly pierced through the top of the pack and claimed it's throne for leading personal, social and professional life's rough terrain through the depths of our ever-growing list of tasks, favors, jobs and duties that I as a single father have the pleasure of carrying out. But now, I get to do it with a sense of certainty that I didn't think I would find before the S22 Ultra came out. And I've got to say, this phone does it all.
If you're looking for the best, you just found it.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The phone and the UI do not feel very snappy
on March 13, 2023
Posted by: StrangeJourney
[This review was collected as part of a promotion.] The phone feels like it lags sometimes. Not very snappy. UI is slow.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 15, 2023
Hello StrangeJourney, we appreciate your feedback on the Samsung Galaxy S22 Ultra. We have included a link below to an article on our website for methods to keep your phone from slowing down. If these methods do not help with your difficulty, we have also included a link to the Samsung Support Team for further assistance. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
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