Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4
Good phone minus a couple issues
on March 13, 2023
Posted by: Papi3X
[This review was collected as part of a promotion.] Overall I like the phone. It has a great camera and good screen size. I use it for normal activities like messaging, internet, youtube, and taking pictures and video. What I don't like is the finger print reader. It never worked well for me. I had the Z flip 3 before this and the galaxy s10 before that. The fingerprint scanner on those wroked great. The other thing i don't like is the beveled edge. When on a webpage and there are buttons on the edges it sometimes doesn't register touch well.
Written by a customer while visiting Samsung US
Customer Rating
1
This phone has a crappie battery life
on March 13, 2023
Posted by: Hawktreats
[This review was collected as part of a promotion.] I basically use my phone as a laptop I was told that this phone was the new note.. This phone by far does not even compare to a note. I never had any issues with any note I had keeping up with my busy life. This s22 ultra freezes constantly, the battery doesn't even last 6hrs before I need to plug it in. I REALLY WISH YOU WOULD CONTINUE THE NOTE SERIES.... Bixby is about the most annoying thing ever... I turn it off and the next thing I know it's back on... I really wish I never traded in my note for this crappie phone. I hate Apple products but might have to go that route since these new S series really suck.
Response from Samsung USBy Bethany, Social Commerce, March 21, 2023
Hi Hawktreats... Thank you for your input on the Samsung Galaxy S22 Ultra. Your thoughts are valuable as we strive to innovate and improve on our product design and functionality. I've attached some links that should help with the battery, and freezing you've experienced. Please feel free to reach out to Samsung Support, also below, for any additional assistance you might need. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Samsung phone freezes and crashes
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on March 13, 2023
Posted by: BeefJerky
[This review was collected as part of a promotion.] This phone is has an amazing camera which allows me to have high quality pictures. It is fast and battery life lasts all day. I never have to charge the phone more than 1 every 2 days
Written by a customer while visiting Samsung US
Customer Rating
4
Best smartphone money can buy
on March 13, 2023
Posted by: Techgeek
[This review was collected as part of a promotion.] Let me start with the only negative part in my experience and that is battery life has not been up to the mark and aged not as well as I would have hoped but it's still not bad battery life by any means.
Other than that this phone just kills in all other departments including the software, the features, software updates, performance and camera everything is outstanding. S pen is just the icing on the cake and it can do so much more than just note taking. You will end up using it more than you think
Other than that this phone just kills in all other departments including the software, the features, software updates, performance and camera everything is outstanding. S pen is just the icing on the cake and it can do so much more than just note taking. You will end up using it more than you think
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone haven't had a problem with
on March 13, 2023
Posted by: Chiko108164
[This review was collected as part of a promotion.] I use my phone for gaming, streaming and work. Best phone I've had so far
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect except.
on March 13, 2023
Posted by: Caliphdoon
[This review was collected as part of a promotion.] Well..the phone is almost perfect..except for the battery life.. could be improved..to be how it is like with the 23 ultra.. other than that it's great.
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in Love ❤️
on March 13, 2023
Posted by: PegBundy
[This review was collected as part of a promotion.] Watching movies on my galaxy feels almost like I'm in the theater..the camera on my 22 is amazing, got a spectacular picture of the craters during a full moon. It's very easy to understand and operate. Would highly recommend even to those who think they aren't tech savvy enough
Written by a customer while visiting Samsung US
Customer Rating
4
Excelente phone samsung is best cell phone
on March 13, 2023
Posted by: kikohu
[This review was collected as part of a promotion.] I think the phone is very good for its size and its camera is impressive, its pixels that it has and easy to use I give it 4 stars because I think I would have to put a much bigger battery in it
Written by a customer while visiting Samsung US