Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4 out of 5
4
Rly good phone
on March 13, 2023
Posted by: Love2shophaha
[This review was collected as part of a promotion.] The best phone I've had so far the screen cracked a little too easily though
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great platform
on March 13, 2023
Posted by: Buckaroo68
[This review was collected as part of a promotion.] I use my device daily as I am a over- the- road truck driver. It is used for work as well as my only source of entertainment. The only aspect of the device I find frustrating, is the volume buttons and power button being moved to the opposite side of the phone from where they were on the previous model.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Android
on March 13, 2023
Posted by: DreamingAboutSleep
[This review was collected as part of a promotion.] I love being able to stream YouTube and Disney+, and with the larger screen it's been simple and easy. Coming from someone with big hands the keyboard is very exceptional. I can go the whole day without worrying able battery life, even with chrome YouTube and other apps running in the background.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on March 13, 2023
Posted by: Mollie
[This review was collected as part of a promotion.] I love this phone. It's huge which I like, and I love the stylus. It has a great picture and sound quality. Lots of space for everything I need.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S22 Ultra 5G
on March 13, 2023
Posted by: Caddy96sts
[This review was collected as part of a promotion.] Another awesome Samsung phone. Decent upgrade from Note 10+. I would prefer to have SD card slot but it's not a deal breaker. Hate the curved screen. Always have. They need to get rid of that asap or at least give you the option for a flat screen. The curve is pointless unless you don't use a case. Makes using the pen really awkward too.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on March 13, 2023
Posted by: JohnnyK
[This review was collected as part of a promotion.] I use my phone for everything including camera with awesome abilities and great display. The memory in it is exceptional without having to worry about not having enough.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I downgraded I disliked this phone so much
on March 13, 2023
Posted by: HayKray
[This review was collected as part of a promotion.] I've had an even sampling of the top of the line Galaxies from the active 8, to the s20, s21, note9, and the s22 ultra 5g. I inevitably cracked the glass on every one except the active 8, which is irrelevant, but when I broke the s22 ultra, I actually down graded instead of replacing it (the s23 wasn't out yet). It was just a bad device and I don't know if it was singulary or all of the model. Camera didn't work right, random features ran wrong and it just didn't make me happy. I am happy with my s20 ultra, and I hope I keep it together for long enough to enjoy it.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 15, 2023
Hello HayKray, thank you for your feedback on your Samsung Galaxy S22 Ultra. We appreciate your feedback and are always happy to help our customers troubleshoot any difficulty they experience with their device. We have included a link to the Samsung Support Team below if you are in need to assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Ultra Is As Good As it Gets
on March 13, 2023
Posted by: shiftyfox
[This review was collected as part of a promotion.] The S22 is a great device. Fantastic performance, great camera, and as a long time Note user, I love the S Pen. I have never experienced any sluggishness or had any serious problems. Android updates also arrive in a timely fashion. Can't go wrong with this device.
Written by a customer while visiting Samsung US
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