Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
six stars
on March 5, 2022
Posted by: goat385
from Salt Lake City, UT
Expertise:Expert
the best of the best. it was really hard to pick a color but the white one is drop dead gorge
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Doesn't work with Android Auto
on March 5, 2022
Posted by: Answer
Doesn't work with Android Auto. This seems to be a widespread issue. Also, the phone feels like a lead brick in comparison to the Note 10+ I switched from.
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Customer Rating
2
It's heavy like a brick
on March 5, 2022
Posted by: Miyu
from CA
Expertise:Expert
I love the size and weight of my Note 10 and I've been using Note series for many years.I passed on the Note20 because its too big and heavy, S22 Ultra is even worst. It is wide (hard to hold) and it is very heavy that my hand and arm actually feeling sore after 10 minutes of use and thats before I even put a case on. So what's the point of the good lens & the Note pen if I don't even want to hold the phone for over 2 minutes? Also the size it's just to big and seems very awkward when you're holding against your ear or put it in the back pocket. I love getting new phones but this is the first one that I feel like I should just keep my old phone.
Please please, make something lighter but still have the Note pen. You did it before , you can make it in the future.
Please please, make something lighter but still have the Note pen. You did it before , you can make it in the future.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Fresh Out of Box, Front Face Camera Does Not Work
on March 4, 2022
Posted by: NoAllegiance
Expertise:Expert
I tried flipping the camera to front facing after taking a bunch of photos with the rear cameras and it said "Warning Camera failed." and says that every time. I actually was never able to see the front facing camera work. They also apparently further throttled certain activities on the phone after reviews were released. Most expensive phone I've ever purchased and somehow also the worst. Will be requesting a full refund.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (40) ratings-only reviews
Overall Customer Rating
4.8
Would recommend? Yes
(
8 out of
8)
Design
4.9
Features
4.9
Performance
4.9
Value
4.5