Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
The best powerful phone ever
on March 9, 2022
Posted by: ExperienceGirl
from California
Expertise:Expert
I read all the negative reviews and I still went ahead and purchase the phone, and I am so glad I did. This is the best Samsung I ever had I switch from the s21 Ultra and I glad I did. The camera and speed of this phone is amazing. And as for no charger maybe you guys who complaining about that should research why the phones doesn't come with chargers anymore it has nothing to do with who the manufacture's are.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The top of the line is back!
on March 9, 2022
Posted by: Paul
from Wayne, NJ
Expertise:Expert
Love the Note model coming back as Ultra model!
Performance, power, and camera are all superb.
Transfer of data was a breeze through Smart Switch!
Performance, power, and camera are all superb.
Transfer of data was a breeze through Smart Switch!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on March 9, 2022
Posted by: Arielazo
from Florida
Expertise:Intermediate
I bought my s22 ultra in preorder and it has been working great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Phone
on March 9, 2022
Posted by: Trusty
from Texas
This phone has about everything you could ever want out of a phone. This is my first real purchase of a brand new Samsung phone and I'm super impressed coming from a Used Samsung Note 9. Here are some of my favorite features:
- Amazing batter that last all day even in moderate use
- An outstanding camera to take beautiful and stunning photos with
- Fast and smooth system performance without any lag to report
- Awesome UI with features I didn't even know existed!
- Amazing batter that last all day even in moderate use
- An outstanding camera to take beautiful and stunning photos with
- Fast and smooth system performance without any lag to report
- Awesome UI with features I didn't even know existed!
My only complaint is non-expandable storage really. Overall, this phone is 100% worth your money and I'm proud to be the owner of a Samsung S22 Ultra! ❤
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Ultra
on March 8, 2022
Posted by: Miltspooon
from Toledo, OH
Expertise:Expert
I have had this phone about a month. I really like it. It is very fast. I like the size very much. The display is the best so far. And, like all Samsung products it works well with all of them. The best thing about Samsung is the Trade in process. Samsung, as always, has hit another high.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great features but bad end product
on March 8, 2022
Posted by: Noah
from Exton Pennsylvania
Expertise:Expert
I feel like Samsung is following into iPhone footsteps no charger then eventhough they had the technology avaliable and patended they would rather wait another year to give us better charging . A very low profile one plus 8T phone I had before charges in 20 minutes 65 watt charge and I never had to worry with that . Also the phone feels like a solid brick not comfortable to hold with pointy corners like why can't u make it rounded but thats OK its personal preference but I doubt most ppl will like it . Now the most important thing the spam apps they installed with this phone !! Like I don't want Spotify but it comes with the phone ! Facebook and messenger and many many more extra apps that I absolutely don't want or need and last but not the least performance cheating that Samsung is caught of and personally this phone compared to my old OnePlus 8T seems slower !!! Yes it does not only charging but the overall performance issues . I felt like it was lagging and even froze couple of times and I get thats its bugs and they will fix it but it just feels slow too running many apps it will run into issues which is still unbelievable for me since 12 GB of ram and 8 Gen is getting outperformed by my iPhone 13 pro max . And the battery is also nothing compared to iPhone pro max 13 battery ..that phone last me 2 days while this barely last me a day.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Not the best
on March 7, 2022
Posted by: Casey
from Elko, NV
Expertise:Intermediate
I miss my s21 ultra
The battery life sucks! The phone doesn't last through the day. My s21 would last at least 1.5 days or more doing the same things. Also the speaker is muffled and sounds fuzzy. Super disappointing bc I love Samsung products.
The battery life sucks! The phone doesn't last through the day. My s21 would last at least 1.5 days or more doing the same things. Also the speaker is muffled and sounds fuzzy. Super disappointing bc I love Samsung products.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Lacking in several key areas
on March 6, 2022
Posted by: SueChem
from CT
I received my S22 Ulta on pre-order and was super excited. It is a beautiful phone, However there are some issues that are causing problems.
The biggest problem is that there is no way in the network settings to tell the phone to default to 4G. So when I'm driving in areas with poor 5G coverage, my music and navigation sound like I'm listening to an AM radio station driving out of range. I'm worried if I'm really in the woods I will be completely offline.
The second problem is battery life isn't really better than the 2 year old Note 10+ I traded in! My battery isn't even making it through the day, especially if I do a video call of any type.
The third problem is the sound right out of the phone speaker is terrible. Even at max volume it sounds muffled and tinny.
The last problem, that I know isn't 100% Samsung's fault, is that some apps are having issues. For example, I can't see anyone's Bitmoji on SnapMap. Other people reported this as well.
The cameras are awesome, but I don't think they're way better than the S21 equivalent.
Cons:
Network customization and connection
Battery life
Sound
Compatibility
Network customization and connection
Battery life
Sound
Compatibility
Pros
Has an S pen
Cameras are awesome
Has an S pen
Cameras are awesome
Overall, at this moment I wish I had stuck with my Note 10±! Bummer.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US