Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Call it the "Note 22"
on March 26, 2022
Posted by: DTaibi
from Elkridge, MD
Expertise:Expert
I just upgraded from the Note 9 to the S22 Ultra. And it is a very natural transition. The S22 Ultra really should be called the "Note 22"!
It has an even nicer S-pen built-in to the body just like the Note 9. It is super fast with no lag, and it has more memory so I can have open 100 Chrome tabs like I often do with out the phone slowing down. I also like how Android Auto and the Google Assistant are built into the OS now and work out of the box.
It really is an awesome phone and I highly recommend it for those who loved the Note series of phones!
-Dan
It has an even nicer S-pen built-in to the body just like the Note 9. It is super fast with no lag, and it has more memory so I can have open 100 Chrome tabs like I often do with out the phone slowing down. I also like how Android Auto and the Google Assistant are built into the OS now and work out of the box.
It really is an awesome phone and I highly recommend it for those who loved the Note series of phones!
-Dan
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Battery goes fast
on March 26, 2022
Posted by: Rivas
from Illinois
I trend my s20 ultra to s22 ultra but the battery goes fast i can't used my phone all day , bad
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Chrystel, Samsung Care, April 11, 2022
Hi Rivas,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience this may have caused you, as you're having issues with the battery life on your Galaxy S22 Ultra. I understand how essential it is to enjoy using your device to its maximum potential without worrying about the shelf life. Please know that we are continually improving our services, and your feedback is vital to that process.
Here is a link to an article for troubleshooting steps:
https://www.samsung.com/us/support/answer/ANS00078987/
Another is Apps are draining the battery on your Galaxy Phone:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/#optimize-all-apps
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144391249
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on March 26, 2022
Posted by: Shann
Expertise:Intermediate
I really miss the ear jack feature, since my Galaxy Pro Buds are always falling out, thus hanging up on calls, I have to use the speaker phone on important calls. The latest update also removed the microphone from the keyboard for talk-to-text use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
No SD Card Slot, 1st. Note without this feature???
on March 25, 2022
Posted by: mriverdance
from LB, CA
Expertise:Expert
Once I noticed it didn't have an SD card slot, disappointment set in. Then I started looking at it and comparing it to my Note 20. Black paint at the top and bottom, I went for the Unlocked Red phone, I dislike Black Pens. The Red looks like cheap faded plastic. Finally the Silicone muted green case arrived. I also purchased the clear. Won't be using the clear case. The muted green case is better than looking at the muted Red and the blah black metal trim details at the top around the cameras. What a huge disappointment. The S-Pen seems improved, the performance is better. But no SD card, do I return or keep it. Glad I went for a larger memory size. I'll just need to make sure to download my images to my pc when ever I take a trip. Can't slide the card out, to do that. Don't use cloud services, don't want the challenge of getting hacked. I also don't want to deal with getting emails to Pay for Upgraded storage, when I can buy storage and have back up storage. Years of Notes, and now this. If you have the Note 20, and you thought it had a SD slot and you didn't increase your memory, you should probably return and either can one with a larger storage or wait till the next version. I didn't want to go through anymore hassles with returning process.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as note9
on March 25, 2022
Posted by: Johns
from Ohio
Expertise:Intermediate
I have had my S22 ultra for 3 weeks and so far I want my note 9 back. The finger print scan does NOT work 80% of the time. I have reset it numerous times with no gain in usability. Other software changes are redundant or aggravating forcing me to redo/retype my objective.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
The New Note
on March 25, 2022
Posted by: NavyDoc
from USA
Expertise:Intermediate
I have had the 22 Ultra for a few weeks now, it's way fater than my previous Note 10+ and the camera in it is absolutely amazing. I'm an amateur photographer who likes knowing I can use my phone when I dont have my camera with me to capture an amazing photograph. The trade of my Note 10+ made this purchase next to nothing and I couldn't turn down the offer from Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchased!
on March 24, 2022
Posted by: MagCrafts
from Las Cruces NM
Expertise:Beginner
[This review was collected as part of a promotion.] This phone is phenomenal!!! Smarter than the smartest.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone that can't be beat!
on March 24, 2022
Posted by: Samsungfriend17
from Port Huron, Michigan
Expertise:Expert
[This review was collected as part of a promotion.] I've had my Galaxy for a few weeks now and remembered why I love my Samsung. The camera is phenomenal and can take excellent pictures. The best display anyone could ask for. My battery life is a dream! I take my phone everywhere I go! Thank you Samsung for making such an amazing device!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US