Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Sleek Beautiful and Powerfull
on April 11, 2022
Posted by: Mata1402
from North Bergen, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] It's been awhile since I upgraded my phone had the Galaxy S9 plus and I got this as an upgrade and a treat to me and boy am I super happy I did. I absolutely love this phone it's Sleek beautiful and Powerfull. The battery life is amazing, I can browse the internet watch videos all day and not have to charge it until night time. It's very responsive no lag at all. My games play very easily. The camera is super amazing. Takes super clear pictures with extreme details. I can't say enough good things about this phone everything about it is great. You will not regret it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Bugs
on April 11, 2022
Posted by: Anonymous
from Miami, Florida
Expertise:Expert
[This review was collected as part of a promotion.] 1. My messenger app does not work properly. After replying to the messenger's message from popups, the touch does not work for 1-2 seconds.
2. While changing the camera lenses, if changes the angle of view.
3. No default compass app.
4. Galaxy buds controls should be under the "Device control" & "Media output".
5. Sometimes when I touch on any notification, it does not open automatically. I have to touch it many times.
6. Popup notifications are very hard to reply to. While pressing the down arrow for a quick reply, I touch the the arrow but it opens up the full app.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on April 11, 2022
Posted by: HStewart413
from Joplin, MO
Expertise:Expert
[This review was collected as part of a promotion.] This phone is beyond amazing with its capabilities! Brilliant camera, beautiful design, high resolution screen, and amazing battery life! Takes a chunk out of your wallet but in my opinion it's worth it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 11, 2022
Posted by: Freddy
Expertise:Expert
[This review was collected as part of a promotion.] Cool with the pen incluided .great smart phone for everyone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I'm not have any problem with the battery life.
on April 11, 2022
Posted by: IORBH
from California
Expertise:Expert
[This review was collected as part of a promotion.] I hesitated to buy this phone because of all of the bad reviews for the battery, but it's totally fine . I've had it off the charger for 8 hours now and it's at 76% and I've been using it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek and Stylish and Very Powerful
on April 11, 2022
Posted by: allister362
from Los Angeles
Expertise:Expert
[This review was collected as part of a promotion.] I was upgraded to the larger capacity storage free for pre ordering. It is amazingly fast and responsive. Impressive cameras. Feels good on a larger hand. Has become my portable work station. The S-Pen is the missing like to these galaxy models. They got it right!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on April 11, 2022
Posted by: Han P
from Concord NH
Expertise:Intermediate
[This review was collected as part of a promotion.] Better camera than 13 pro max. I especially love the 40mp selfie camera. The sh!tpple camera only has 7mp.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on April 11, 2022
Posted by: Xinh
from Boston , Massachusetts
Expertise:Beginner
[This review was collected as part of a promotion.] Very happy with this product
Love the pen
Great pictures
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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