Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great phone
on April 12, 2022
Posted by: Jacob
from Owensboro kentucky
Expertise:Expert
[This review was collected as part of a promotion.] I bought it in March and it's a great phone. I'm never switching from Samsung!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing display!
on April 12, 2022
Posted by: Maggie89041
from Austin, TX
Expertise:Expert
[This review was collected as part of a promotion.] I had pre-oredered the phone and received it 2 days before launch day, I'm so happy with this product, the display is AMAZING! Very high quality feel like. Loving the 120 hz refresh rate, I get to my apps so much quicker and how also smooth it runs.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best camera in a Samsung phone yet
on April 12, 2022
Posted by: Pencilhead
from Largo, FL
Expertise:Expert
[This review was collected as part of a promotion.] Been using it for almost a month now and it has been great. Camera is fantastic and the portrait mode is a huge improvement from my previous phone which was the s10+. The zoom goes up to 100x and is also really awesome and it because of the AI in the software, it is surprisingly good at making those zoomed pictures look good.
The spen is very little latency which means it acts more like an actual pen than ever before. I had a note 5 before my s10+ and I didn't think I would really care all that much about getting it back but it's a lot of fun, they also have some great apps that utilize the pen more.
My biggest gripe with the phone really is just the vibration. On a flat surface, you can barely hear the vibration, unless it's dead quiet in the room. Holding it in your hand however is no problem, the vibration feels good holding it, just not on a table.
Overall, it's a fantastic phone and my favorite Samsung phone yet!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great utility and color
on April 12, 2022
Posted by: Tadpole
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] So glad I was part of the pre order for these! Great value and versatility
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic battery, performance, and camera
on April 12, 2022
Posted by: Riku_DarkWielder
from Kansas City, MO
Expertise:Expert
[This review was collected as part of a promotion.] Fantastic upgraee even from the near identical note 20 ultra, the adaptive refresh display has vastly improved the battery life and the response time, the stability in the camera is also a feature to be praised especially when filming my kids school performances
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great functionality
on April 12, 2022
Posted by: Chelle
from Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] Love this phone! Upgraded from the Note 10+ and it's like night and day.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As good as the S21 Ultra
on April 12, 2022
Posted by: Zeeshan
from Houston
Expertise:Expert
[This review was collected as part of a promotion.] The S21 Ultra was the best phone I owned. S22 ultra packs the same features as the S21 with the exception of a stylus. Best smartphone I've ever owned. Camera is head and shoulders above the iPhone in its class. Ignore the price. This phone is built to last
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S22 Ultras Design & Features are the best in tech
on April 12, 2022
Posted by: iGoPew
from New Orleans, LA
Expertise:Expert
[This review was collected as part of a promotion.] I consider myself a tech savvy kind of guy. Whether it's the latest TVs, phones, tablets or any other electronic, I usually do my due diligence to see if it's a new tech toy I'd like to try out.
Everything from performance, to design, to fluidness of the UI, I'm a tinker...er in all things related to tech. I over clock my GPUs, I look for the best monitor to have my gaming setup on....just about every little detail about tech interests me in every way. With the S22 Ultra, my interests is at an all time High!
I try out every new "Flag ship" phone that comes to the market every year. I've enjoyed the likes of Samsung, Apple, HTC, One+, Xiaomi...heck, even the Palm Pre when that was a thing. There's something about Samsung's releases that always get me to use it as my daily driver.
Design: There's no doubt in my mind that the design on the new S22 Ultra is one of my favorite phone designs since the inception of smart phone. I've always been a fan of the squared corners look, and I'm happy to see this come back to the S line of phones, akin to the Note. The Galaxy Note was always my favorite phone. I went so far as to pay a ridiculoys amount of money for the first release phone just to get it unlocked so I can use it on the carrier I was using at that time. Seeing the S-Pen tucked away in the S series of phones just makes me giddy with excitement. The camera bumps are a big step forward, compared to the huge bumps you've seen on last year's models, and a lot of other phone manufacturer models you see now. Big upgrade from last year's S22 Ultra.
Performance & Display: The frames.....ohhh the frames. This display is as crispy as it's ever been. I thing it's well known that Samsung's screens are the best in the game right now, so you pretty much know what to expect. The refresh rate is just beautiful and if you like gaming on your phone, which I tend to do a lot more lately, than this is the phone you need. The smooth screen, high end graphics, fast refresh rates and overall performance of this phone is second to none. If you're a fan of the mobile game Lost Light, or stick it out with the genre changing Fortnite, than the S22 Ultra is the phone you need to make sure you have an edge against your opponents
Battery: Battery life is great. Pretty standard from what we've seen so far with most phones. If you play long hours of mobile gaming, than you might want to have a charger in hand if you want those graphics to be at Ultra settings.
Overall: This is the best of the best that Samsung has offered us so far. The S22 Ultra is a true testament of why Samsung is one of the top players in not only the smart phone market, but everything they offer. They put considerable care in their design choices, UI decisions and so much more. This is the Smart Phone to have in 2022!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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