Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great successor to the Note Line
on April 12, 2022
Posted by: scoot05redss
from Hammond, LA
Expertise:Expert
[This review was collected as part of a promotion.] I pre-ordered this phone to replace my Note 20 Ultra. I absolutely love it. It has all the old features of my Note, but brings all the latested and greated camera, screen, processor, etc tech. The battery life has been great and the camera blows my mind. I have suggested this phone to everyone. My wife, her parents, friends, etc. They have all upgraded on my suggestions. This is a great addition to the Samsung Ecosystem that has been set up.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Better Almost
on April 12, 2022
Posted by: Forten559
from Union City, GA
Expertise:Expert
[This review was collected as part of a promotion.] I looked forward to purchasing the new Galaxy 22 Ultra as I had the Note 9 and I was holding on to it for dear life until I saw the ultra had the stylus. I jumped at the chance to order! I received it but I noticed that the sound and speaker is severely lacking. It sounds like a transistor radio. Nothing like my Note 9. I like to listen to music while working and cleaning. It has no bass and the richness to the tones is nonexistent. I'm hoping that this can be fixed with a simple update also the battery is AWFUL!! I can't go a couple of hours without charging it. I hope this can be fixed as well. And having the volume and power buttons on the same side hmm...
I would recommend this to a friend!
Features
5 out of 5
5
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone! Very fast, wonderful picture quality!
on April 12, 2022
Posted by: Kfiend
from Shreveport, LA.
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone for two weeks now and could not be much more happy with my purchase. Great sound with loud speakers, beautiful display and high quality cameras. The battery life is also ok when using power save mode.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on April 12, 2022
Posted by: M1234
from Port Hueneme, CA
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this phone for one thing, taking photos and it does an amazing job at it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unimaginative Reality, non existent.
on April 12, 2022
Posted by: Arayashi
from Alabama
Expertise:Expert
[This review was collected as part of a promotion.] I have always wanted an upgrade way back when I had a Samsung Galaxy , some older Models up to Ace. Now I always wanted to upgrade to the Note 9 since forever. As I am creative and love drawing Anime. Well I always ended up having to help family who said they pay me back but dont. So I ended up helping when Note 9 released. Then Note 10 I had to help again. Note 20 come and I had a Car Accident. And lost my ability to work for some time and lost someone dear to me. Well now I actually upgraded to the S22 Ultra 512 GB and everything is unreal. I see smoother performance. Game Graphics out of the Dimenstions. I can see the Future in all Angles. Simplicity overwhelming to the eyes and touch. The Feel of my soul being touched in all parts. Battery is overwhelming. Style is outstanding, the Nature in its Process is unlike I have faced. I can keep on going with praises. I have been suffering from older models and upgrading to newest really has me shocked and bewildered. I also am into Purple. Wished it came in the color, however Lavendar is as close as it gets with Cases.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 12, 2022
Posted by: Cantero75
from Miami
Expertise:Intermediate
[This review was collected as part of a promotion.] The Samsung Galaxy S22 Ultra is easily the most powerful and versatile Android phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Terrific 5G phone
on April 12, 2022
Posted by: Barry B
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] This a great phone, sleek, fast, excellent screen. Best one I've ever had.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greate phone
on April 12, 2022
Posted by: No 1
from Phoenix az
Expertise:Expert
[This review was collected as part of a promotion.] i am a long time samsung user but this phone is special it is my favorite
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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