Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Great features and quality I expected
on April 12, 2022
Posted by: Relbergs
from Melbourne, Fl
[This review was collected as part of a promotion.] I received it prior to the date expected. I was going to travel without it but I decide to wait 2 more days to travel so I could take it with me. Best decisión I took
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Android phone
on April 12, 2022
Posted by: Midwestisbest22
from Des Moines, IA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this for a month, and the phone has worked well. I don't use the pen and haven't had any reason to yet. Cameras are decent, though I think the photos could be a little sharper. The zoom is impressive, as are the low-light photos.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on April 12, 2022
Posted by: Oudai
from Arizona
Expertise:Expert
[This review was collected as part of a promotion.] This phone make my life much easier the camera is amazing also its very quick phone I never fanced any issues with it its completely a very good phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best!!!
on April 12, 2022
Posted by: extremowill
from Houston-TX
Expertise:Expert
[This review was collected as part of a promotion.] I have been with this phone for 2 months, and it surprises me in every environment where I am, the camera is perfect, its screen is the best for multimedia consumption, its design is beautiful and luxurious. For me it is the perfect mix of the s21 ultra and the note 20 ultra, two of the best phones in the entire history of Samsung, therefore this s22 ultra I can only call it "perfect"
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My phone is overheating
on April 12, 2022
Posted by: RR1217
from California
Expertise:Beginner
[This review was collected as part of a promotion.] This is my 1st Samsung phone that overheats when I play mobile games. I never experienced it on my old Samsung phones, with similar games.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy Chrystel, Samsung Care, April 15, 2022
Hi RR1217,
Thank you for getting in touch about this and for purchasing the Galaxy S22 Ultra. We are saddened to hear about your recent experience with your phone, as it constantly overheats. I understand how essential it is to have your device working at a normal operating temperature. Please know that we are continuously improving our services, and your feedback is vital to that process.
Here is a link that will help you address your issues with your device from overheating:
https://www.samsung.com/us/support/answer/ANS00076952/
Another is a cooling down popup that appears on Galaxy Phone:
https://www.samsung.com/us/support/troubleshooting/TSG01001413/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144406986
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Big improvement from the S21
on April 12, 2022
Posted by: ERun
from Athens, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this during pre-order and it arrived 2 weeks sooner than expected. Seamless transfer of settings and passwords (just give it enough time). Picture quality seems to be better especially high zoom pics.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All note features on the s22 ultra
on April 12, 2022
Posted by: Hector
from Florida, USA
Expertise:Expert
[This review was collected as part of a promotion.] I bought the first day it came out from Samsung , and it become my primary phone, great photo , and videos just amazing in the night was great so much detail just perfect and the multitasking help me a lot I love the super fast charging in just a few minutes it 50% that great . And the best part the s pen in the phone . I love my S22 ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this pen
on April 12, 2022
Posted by: Kolb
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone I love the call back to the old note phones I love the ability to take my pen set my phone down prop it up for a pick and snap it with the pen.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US