Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
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Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
1 out of 5
1
no changes
on May 2, 2022
Posted by: medi
from Sacramento
Expertise:Expert
nothing has changed from my note10. Horrible camera, photos in 3:4 scale are all exposed and when you zoom in you feel this more. This phone literally does not have vibration, I don't feel the vibration at all. Speakers are bad, very bad sound quality. 5G feature is a joke. I don't get service in most places. This is for sure my last Samsung phone
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
From S III To S XXII
on May 2, 2022
Posted by: Ty Ty
from Cape Cod, MA
Expertise:Expert
After a decade of phone evolution, I can't think of any flagship series I'd want in my pocket.
Happy the s pen made it over to the "S" lineup
Battery life is why it's missing a star
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BATTERY Horror
on May 2, 2022
Posted by: Alexandra
from Portland, Oregon
Expertise:Expert
Everything is fine, but the battery is so quickly discharged is not enough for 1 day. For the price this is not acceptable at all. I am very upset.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S21 Ultra Woes Continued...
on May 1, 2022
Posted by: hessa
Expertise:Expert
Any phone that requires a case to prevent incidental actions from the edges of the screen is absolute trash. There was a time when I praised Samsung, but it's getting difficult with their phones.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic All-Around Smartphone!
on May 1, 2022
Posted by: Youngmboi
Expertise:Intermediate
[This review was collected as part of a promotion.] After owning this phone for almost 2 months now I can definite say that this is the best smartphone I've used thus far! The screen is beautiful and vibrant, the phone is quite fast and snappy, the battery lasts me all day long, the cameras capture videos and images with almost no faults, lastly who could forget that handy S Pen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device!
on April 30, 2022
Posted by: DaveinKC
from Kansas City
Expertise:Expert
Phone arrived a few days ago and it has been awesome! I love the styling of the device versus the s21 ultra I traded in. Battery life has been excellent even as it learns my usage patterns. The S-pen has already come in handy to markup photos and pdfs for work. I find the screen has better viewing angles than my s21 ultra did, although I prefer the screen on my wife's s21+ by a slim margin. The speakers are excellent for media consumption. I don't do much gaming but the phone is snappy in daily use in the optimized cpu setting. I have been running in the adaptive refresh rate with WQHD+ resolution.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Its great and all. But ugly.
on April 29, 2022
Posted by: Caleb
from Phoenix, AZ
Expertise:Intermediate
Processor, ram, and everything like video and pictures are good. But rhe phone itsself is ugly. The design used up until the s21 was the best design. The new flatness and "sleek" of the phone is ugly. Horrible. It has no effort into its design.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on April 28, 2022
Posted by: Glamorglen22
from Glen Allen Va
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 2 months ago and I'm so estacic about the features! Love Love this phone. I highly recommend this product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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